It Manager (Centurion Onsite)
Posted on 2025-04-09
| Employer | Datafin |
|---|---|
| Salary | 0 |
| Category | It Computer |
| Location | South Africa / South Africa |
Job Summary
Pretoria/Centurion – Gauteng – South Africa
- Oversee day-to-day IT systems, including servers, networks, POS systems, and software.
- Provide on-site and remote support to stores, head office, and warehouses.
- Troubleshoot and resolve IT issues independently, ensuring operational continuity.
- Handle incident management and escalate when needed, ensuring 24/7 uptime for stores.
- Serve as the main point of contact for the external IT partner.
- Manage escalations and ensure SLA compliance, guiding the external team when needed.
- Develop and implement internal IT processes to improve efficiency as the company scales.
- Collaborate with the CTO to identify areas for expanding internal IT resources.
- Introduce and adopt new technologies to reduce reliance on external partners.
- Manage IT issues impacting store operations, ensuring minimal downtime.
- Resolve outages (e.g., server crashes) swiftly and communicate with area managers for timely updates.
- Provide daily reports to the CTO on IT issues and resolutions.
- Track recurring issues and recommend preventative solutions.
- Bachelors Degree in IT, Computer Science, or related field (preferred).
- Relevant Certifications (e.g., CompTIA A+, ITIL, Cisco) are a plus.
- Minimum 5 years of hands-on IT Management experience in a fast-paced, multi-location environment (retail or franchise preferred).
- Proven ability to manage relationships with external IT partners and vendors.
- Expertise in server management, network administration, and troubleshooting.
- Strong technical skills in IT systems, infrastructure, networking, and security.
- Excellent problem-solving and troubleshooting abilities.
- Effective communication skills with stakeholders, including the CTO, area managers, and IT vendors.
- Ability to work independently, manage multiple priorities, and perform under pressure.
It Manager (Centurion Onsite) position available in South Africa, South Africa. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-04-09 at 16:09:57 in the It Computer category
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