South Africa: Lodge Manager I Sabi Sand posted by HotelJobs

? ?? ??????????? ??????????? is currently seeking a professional and charismatic ????? ??????? to take full responsibility for the guest experience and operational excellence of an exclusive, high-end safari lodge in the Sabi Sand. This pivotal role calls for an inspiring leader who thrives in a hands-on environment and is passionate about creating memorable, authentic guest experiences. The ideal candidate will bring a balance of operational acumen, team leadership, and a genuine love for hospitality, ensuring every guest enjoys a seamless, personalized stay while maintaining the highest standards of luxury service, staff development, and attention to detail. Requirements Minimum of 3-5 years experience in a senior lodge management or guest services role in a 5-star safari or boutique hotel environment. High level of professionalism, emotional maturity, and flexibility. Solid knowledge of lodge operations and luxury guest expectations Act as the primary contact for high-profile guests, VIPs, travel agents, and media visits as required. Develop and support talent, including identifying and training team members for career growth. Conduct regular guest briefings and ensure all activities and experiences run seamlessly. Foster a collaborative and inclusive culture across all lodge departments. Monitor guest services costs and recommend efficiencies without compromising guest satisfaction. Implement and follow all HR policies and procedures including roster management, leave, overtime, and discipline. Computer literate (MS Office Suite) and familiar with property management systems. Valid drivers license and own transport essential. Career stability and contactable references ????? ???? – ASAP ?????? – On Application live in ?????? ???? – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you!