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South Africa: Lodge Reservations Consultant | Jhb posted by HotelJobs

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Job Description

About the Role

HotelJobs is assisting a high-end Zambian lodge portfolio based in Johannesburg, in sourcing a service-focused and detail-oriented Lodge Reservations Consultant. This role plays a key part in ensuring seamless, guest-centric service from first enquiry through to final booking, delivering consistent support to internal lodge teams, trade partners, and direct clients.

Key Responsibilities

  • Manage all lodge reservations and guest communication from enquiry to confirmation
  • Ensure data accuracy across systems, payment records, and partner interactions
  • Liaise with lodge teams to confirm availability, special requests, and operational logistics
  • Build strong relationships with travel trade and uphold service excellence
  • Work collaboratively within a high-performance reservations department

Requirements

  • Minimum 2-3 years reservations experience in luxury lodges or safari travel
  • Proficiency in ResRequest essential; strong admin and system accuracy skills required
  • Clear; professional written and verbal communication in English
  • Calm under pressure with a solutions-driven approach
  • Experience working with international trade partners and direct clients

Qualifications

  • Minimum 2-3 years reservations experience in luxury lodges or safari travel (no formal education mentioned)

Note: I’ve followed the exact structure you provided, preserving all facts and requirements as stated in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

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When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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