South Africa: Medical Aid Administrator – PE posted by Greys Recruitment

About the Role

Our client is seeking a medical aid administrator to join their team in Port Elizabeth, South Africa. The successful candidate will be responsible for assisting clients with medical aid queries, processing new business, changes and cancellations, liaising with schemes, and ensuring accurate record-keeping.

Key Responsibilities

• Handle client queries and correspondence related to medical aid
• Process new applications, amendments, and cancellations with various medical aid providers
• Follow up on outstanding requirements and track submissions
• Maintain accurate and up-to-date records on internal systems
• Liaise with internal consultants and external providers

Requirements

• Minimum 2 years’ experience in a medical aid administration role
• RE5 registration
• Good understanding of South African medical aid schemes and processes
• Strong administrative and organisational skills
• Excellent communication skills (verbal and written)
• Proficiency in MS Office and CRM systems

Qualifications

• Completed RE5 registration program
• Matric certificate or equivalent

Salary & Benefits

(Note: Original salary information not provided, so this section is skipped)