At Compass Medical Waste Services, we are dedicated to providing safe and efficient medical waste collection and disposal solutions nationwide. We are committed to sustainability and ensuring that our operations are compliant with environmental regulations. Our team is the backbone of our service, and we are looking for a talented National Route Planner to join us in making a difference. Job Summary: As a National Route Planner, you will be responsible for ensuring the effective collection and delivery of medical waste across various regions. You will oversee the planning and scheduling of transport operations, manage driver assignments, and optimize routes for efficiency and cost-effectiveness. Key Responsibilities: Transport Fleet Management: Ensure sufficient vehicles are available each day for operations. Planning & Scheduling: Plan collections and deliveries for the next day using our internal route planning software. Assign drivers and load assistants to routes while considering their hours worked, leave, and sick leave. Communicate with drivers and load assistants to confirm their duties for the next day. Make route assignments that account for late-arriving trucks to minimize pressure on treatment washing. Documentation & Reporting: Print delivery notes, transport arrangements, and collection slips post-planning. Ensure stores personnel sign off on carryovers from distribution. Provide daily feedback on nightshift reports regarding non-collection and non-deliveries. Route Analysis: Analyze and improve routes and deliveries to enhance efficiency and truck utilization. Monitor transport arrangements against vehicle tracking systems and driver scanning times. Investigate deviations from planned routing and implement corrective actions as needed. Collaboration: Work closely with the Sales, Operations, and Stores departments to provide updates and gather information on deliveries and collections. Liaise with the Sales and Stores Controller regarding large order deliveries. Supervision & Communication: Supervise drivers and load assistants to ensure the timely delivery of stock and collection of waste. Manage overtime where possible and maintain consistent communication with drivers and customers about service changes. Costing & Planning: Conduct daily analysis for improved utilization, customer service, and cost savings. General Duties: Assist the Distribution supervisor with varying tasks. Handle customer complaints and queries professionally. Investigate planning-related CAPAs and report all incidents or accidents to the Head of Department. Qualifications: Proven experience in route planning, logistics or transportation management (preferably in the medical or waste management sector). Strong analytical skills and experience with route optimization software. Excellent communication and interpersonal skills. Ability to work under pressure and manage multiple tasks efficiently. A valid driver’s license and a clean driving record.