South Africa: Operations Manager | Highly Exclusive Property | East Africa posted by J D Specialized Recruitment

is partnering with an established, award-recognised luxury lodge in East Africa to appoint a seasoned with a strong guest-focused mindset. This position calls for a confident hospitality professional who brings depth of leadership experience within high-end environments and who is comfortable taking full operational ownership in a remote, live-in setting. The successful candidate will be naturally hands-on, highly organised, and motivated by the challenge of balancing exceptional guest experiences with seamless day-to-day operations. The role encompasses oversight of all lodge functions, including leading and developing on-site teams, managing financial and operational controls, engaging directly with guests, coordinating logistics and suppliers, and ensuring consistently high standards across every department. A genuine commitment to sustainability, people development, and delivering refined, memorable guest experiences is central to success in this role. Requirements: Minimum 5 years’ experience in senior lodge/hospitality management role gained at exclusive 5* luxury lodges or Boutique Hotels. A hospitality related qualification is essential for work permit applications. Candidates with Rooms Division experience preferred. Well versed in exclusive hotel operations and operating strategies, Rooms, Food and Beverage concepts and sales strategies Excellent financial management skills Advanced computer skills and well versed in Property Management Systems. Strong organizational, strategic planning, delegation, decision making, critical thinking skills. Excellent communication and interpersonal skills and ability and experience to network and build relationships in order to grow the business. A track record that displays the ability to execute the strategy, drive results and the ability to implement innovative ways to create a unique guest experience and maximize revenue. Stable employment history and contactable references. Salary – USD salary plus live-in benefits PLEASE NOTE – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you for your understanding.