South Africa: Operations Manager | Luxury Private Island | Madagascar posted by Kendrick Recruitment

Operations Manager – Luxury Private Island | Madagascar Kendrick Recruitment is currently seeking an experienced Operations Manager for a luxury private island in Madagascar. This live-in role offers the opportunity to oversee front-of-house operations, mentor teams, and ensure the delivery of exceptional guest experiences in a prestigious and exclusive property. Requirements: · Previous experience in a senior front-of-house or operations role within a luxury lodge, resort, or private island environment · Strong leadership and team mentoring skills · Exceptional guest relations and communication abilities · Proven track record in delivering 5-star service in high-end hospitality settings · Flexible, hands-on approach with the ability to adapt to remote island living · Sound understanding of operational logistics, stock control, and financial management Key Responsibilities: · Oversee and manage all front-of-house operations, ensuring smooth daily functioning and guest satisfaction · Maintain and enhance service standards across all departments to deliver a seamless luxury experience · Personally host guests, ensuring every interaction reflects professionalism, warmth, and attention to detail · Mentor and provide guidance to teams, fostering a culture of service excellence · Support the General Manager with operational decision-making and strategic planning · Monitor and improve guest feedback systems to maintain consistent quality delivery · Liaise with department heads to ensure cohesive and effective communication · Oversee stock control, logistics, and cost management to maintain operational efficiency Package: · Salary: Negotiable, dependent on experience · Accommodation: Live-in provided · Meals, Wi-Fi, laundry service, and medical cover included · Two flights per annum To apply for the Operations Manager position, please send your updated CV, reference letters, qualifications, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates meeting the listed requirements will be contacted. If you do not hear from us within 7 working days, kindly consider your application unsuccessful.