Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. CORE PURPOSE OF JOB The core purpose of the post is to develop a high-impact connection with a diverse student body on their journey through university, by actively and intentionally engaging them in developing a personalized success plan through goal-directed and collaborative learning experiences. Student Success Coaching helps create a sense of belonging and student ownership that aims to increase retention, persistence, and graduation, enabling students to change their world. KEY PERFORMANCE AREAS Reporting to the Head of Unit/Co-ordinator, the Student Success Coach at the Medical School is required to: Develop and Co-ordinate tailored Student success interventions and strategies, Coaching and Mentorship programs for Medical and Health Science students. Conduct individual and group coaching sessions with the focus on academic and psycho-social support and development for Medical and Health Science students. Refer students to appropriate academic, personnel and support resources. Co-ordinate the First-Year experience program for Medical and Health Science students. Collaborate and communicate with relevant internal and external stakeholders. Provide Case Management and Administrative systems that ensure quality and ethical standards. Develop and Implement policies and procedures to facilitate the student success program. Contribute to Research in a relevant field within Health Sciences. CORE COMPETENCIES Knowledge of coaching and mentoring in a university environment. Knowledge of higher education trends, both nationally and internationally, with a focus on student success and student development. Knowledge of student learning and development theories, as well as student success strategies. Ability to work collaboratively and communicate effectively with a diverse group of students, academics, professional and administrative staff members. Experience in individual case management for at-risk students to track their counselling and development progress, which is embedded in ethical and professional practices. Knowledge and/or understanding of university processes, rules, resources, and national legislation related to Higher Education. Critical thinking, problem-solving and conflict resolution skills. Proven organisational, technological, and administrative skills. Proven research knowledge and data analysis skills. REQUIREMENTS Education M 4 degree in Counselling or Educational Psychology, Social work, or equivalent. Registration Professional registration with the HPCSA or applicable professional body. Experience 3 5 years experience at university level in student coaching, advising, and teaching of diverse university students related to enhancing academic success and retention in a higher education/university setting. In conducting individual and group coaching sessions, candidates must be willing to have flexible work arrangements including consultations with students after hours and on weekends as required to meet student needs. Providing evidence of experience with innovative student centred service delivery models may serve as an advantage. ADDITIONAL INFORMATION e.g., contact person and telephone number, e-mail; etc. CLOSING DATE FOR APPLICATIONS: Please note that no late applications will be accepted. Notes for candidates Candidates must provide a cover letter indicating exactly how their skills match the post requirements, and provide a Curriculum Vitae including the names of three referees, certified copies of their qualifications, current HPCSA or relevant registration with an applicable professional body, and a valid Drivers License. Candidates may be required to give a PowerPoint presentation and participate in such recruitment and selection assessments as determined by the university.