South Africa: Support Engineer: Refrigeration (Contract – The Netherlands) posted by Elchemie

One of the largest suppliers of refrigeration systems to the food and beverage industry, also serving a wide range of other process industries, including the Dutch dairy sector, seeks experienced Refrigeration Support Engineers for placement throughout the Netherlands. They offer interesting and challenging work. a positive working environment in international teams, and opportunities for personal development and growth in a global company. The opportunity is for a two (2) year contract with the possibility of the placement becoming permanent.

The ideal candidate will bring a combination of hands-on skills, and experience as a team leader and problem solver within the specialised refrigeration industry.

As a successful candidate, you are customer-oriented and feel responsible for helping customer and exceeding their expectations. With your professional and expert approach, you show perseverance to arrive at the best-fitting solution for the customer. You are flexible, communicative, resourceful, and take the initiative to provide solutions that meet customer demand and you are aligned with the impact of problems and the company’s service strategy.

Remuneration for this position is capped at 4171.00 CTC per month.

Requirements:

• No candidates older than 28 years will be considered for this position.
• Ideally, candidates will have some understanding of the Dutch language, however fluent Afrikaans is also acceptable along with the willingness to learn some basic Dutch (lessons will be provided).
• Fluency in English is a must.
• Qualification in mechanical engineering with specialisation in refrigeration systems or similar.
• A minimum of five (5) years’ experience working in a role as team leader within the refrigeration service industry.
• Ideally a VCA VOL certification, or related health, safety, and environmental management certification.
• Regrettably, HVAC specialists are not suitable for this position, unless experience is combined with equal focus on industrial refrigeration within the food processing industry.
• Excellent communication skills, both written and verbal.

Duties:

• As a Support Engineer you are the daily point of contact (at the Service Branch or the Competence Center) for our our customer when it comes to servicing equipment and installations. You perform preparatory work related to (service) maintenance and you offer technical support to our Field Service Engineers and colleagues in the office.
• Preparing, verifying (cost price) calculations, monitoring margins, processing and settling quotations, identifying and offering parts.
• Preparation of order confirmation, inventory of work by following up on work and visit reports, ordering materials and coordinating with resource planner.
• Preparation of site specific safety plans.
• Coordination with (sub)suppliers and repair plans.
• Drawing up of annual plans (maintenance contracts) and Technical follow-up of (service) work.
• Organizing and handling spare parts and the maintaining the spare parts list.
• Ordering and following up technical tickets regarding related to spare parts.
• Entering and updating installed base data, recording recording reports, warranty claims and complaints, ensuring follow-up and internal evaluation.
• Checking, coordinating and processing technical data related to completed maintenance projects.
• Participating in the National Breakdown Service Coordination team LSC.

If you have not heard from us within 3 months of applying, please consider your application unsuccessful.

Only online applications will be considered.

You will be directed to our database service provider, Ditto Jobs. Please complete your application in full. Shortlisted candidates will be contacted. Should any other suitable positions become available, Elchemie will contact you to request your permission to submit your profile to a client.

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As an applicant you agree to make available to Elchemie all necessary personal information required for the purpose of potentially securing employment and you understand and agree that should you upload personal information and data, that information will be shared with our authorised job placement database service provider, job portals, and -websites, where such an advert is managed by our services and service providers.