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South Africa: Systems Support Analyst (CH1194) posted by Capital H Staffing and Advisory Solutions

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Job Description

About the Role

Our client in the credit and payments industry has an opening for an experienced Systems Support Analyst to play a key role in supporting the Credit Risk Systems Owner. This role will act as a critical liaison between business and technology teams, ensuring that system configurations and enhancements are delivered accurately and efficiently, while adhering to business rules, compliance standards, and operational objectives.

Key Responsibilities

  • Configure system parameters, workflows, strategies, and rules within credit and collections platforms.
  • Implement and adjust collection strategies, risk rules, scoring logic, dialler strategies, and letter/SMS workflows under guidance from the Systems Owner.
  • Maintain accurate and up-to-date configuration records, version controls, and change documentation.
  • Perform impact assessments on configuration changes and ensure alignment with system capabilities and compliance requirements.

Requirements

  • Approximately 3 years of Business Analysis, Systems Analysis, or Configuration experience.
  • Experience within financial services, credit, lending, collections, or debt recovery environments.
  • Exposure in delivering enhancements across the full development lifecycle.

Qualifications

  • Bachelor’s degree in Information Systems, Business Analysis, Finance, or related field (or equivalent experience).

How to Apply

Please include your current remuneration (CTC), salary expectation, and notice period (optional but helpful for screening). By applying, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA. Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.

[Note: The salary and benefits section was left blank as it was not mentioned in the original job description.]
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About Other Finance/Accounting Jobs in South Africa

In the realm of finance and accounting in South Africa, industry trends indicate a strong demand for professionals with expertise in financial management, analysis, and planning. Typically, roles in this sector involve supporting the financial performance of an organization, ensuring compliance with regulatory requirements, and providing strategic advice to senior management. Generally, career prospects are promising, particularly for those with advanced qualifications or relevant work experience.

Salaries for finance and accounting professionals in South Africa can vary widely depending on factors such as level of experience, company size, and industry sector. Typically, entry-level positions may start within the R200 000 – R350 000 per annum range, while senior roles can command salaries ranging from R800 000 to over R1 million per annum. However, these figures are broad and can fluctuate based on market conditions, company needs, and individual performance.

Common skills required for finance and accounting professionals in South Africa include proficiency in financial software such as SAP, Microsoft Excel, and accounting systems; analytical and problem-solving abilities; strong communication and interpersonal skills; attention to detail and organizational prowess. Other essential skills may include knowledge of tax laws and regulations, financial modeling, and data analysis.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ finance and accounting professionals in South Africa. Financial services companies often require professionals with expertise in financial planning, risk management, and compliance. The technology industry demands professionals with experience in software implementation, cost analysis, and IT project management. Manufacturing sectors typically need accountants with knowledge of inventory management, supply chain optimization, and production planning.

Career development opportunities for finance and accounting professionals in South Africa are generally good, with many companies investing in training and development programs to enhance their employees’ skills. Typically, career progression involves moving into senior roles, such as financial manager, controller, or chief financial officer, where professionals can take on more strategic responsibilities and contribute to the organization’s growth and success.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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