Date | 2024-10-13 |
---|---|
Job Title | Team Leader |
Employer | Datafin More Information |
Salary | 0 |
Category | It Computer |
Location |
South Africa / South Africa |
Job Summary
Pretoria/Centurion – Gauteng
- Team Leadership: Lead, motivate, and mentor a team of customer service representatives to achieve performance targets and exceed customer expectations.
- Performance Management: Monitor team performance through KPIs and quality metrics, providing regular feedback and coaching to improve individual and team results.
- Training and Development: Conduct training sessions for new and existing team members, ensuring they are well-equipped to handle customer inquiries effectively and professionally.
- Workflow Management: Efficiently manage call center workflow, ensuring smooth operations and adherence to schedules.
- Customer Escalations: Handle escalated customer inquiries or complaints with professionalism and a focus on resolution.
- Reporting: Generate and analyze performance reports to identify trends and areas for improvement, making data-driven decisions to enhance team productivity and customer satisfaction.
- Quality Assurance: Maintain quality assurance standards to ensure consistent service quality and adherence to company policies and procedures.
- Communication: Foster open communication within the team and act as a liaison between the team and senior management, conveying feedback, challenges, and opportunities.
- Adherence to Policies: Ensure team members comply with company policies, procedures, and compliance requirements.
- Pharmacists Assistant Post-Basic Certificate preferred.
- Knowledge of relevant health industry regulations and best practices.
- Strong leadership and interpersonal skills.
- Excellent communication and problem-solving abilities.
- Ability to work under pressure and meet performance targets.
Team Leader position available in South Africa, South Africa. This job position was posted by Datafin. The job has been posted as a premium ad on 2024-10-13 at 16:09:25 in the It Computer category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Centurion: Call Centre Team Leader posted by FSI
Call Centre Team Leader Position We are in search of a highly motivated and professional team leader to join our collection department in CenturionJob type: PermanentSalary: R12.000 + Commission (Depending on Experience) Duties:To manage a call center by m
View Job
Call Centre Team Leader
Western Cape: Team Leader For Sales Team – Join Dreamz Team And Meishi Pro posted by Meishi Pro
Join our winning Sales Team, become a Team Leader, and create a recurring wealth stream earning dollars weekly.Refer, recruit and earn with Meishi Pro and Dreamz Team. Whatsapp me for an introductory Video. Meishi Pro Team Leader For Sales Team - Join Dr
View Job
Team Leader For Sales Team – Join Dreamz Team And Meishi Pro
Randburg: Sales Team Leader – Urgently posted by Global Platinum Solutions
Randburg based fibre company is looking for a passionate and energetic FTTH Sales Team Leader to head up the JHB based Sales Teams.Responsibilities: Effectively plan daily and weekly field work activities for your sales agents Lead a team and drive sales t
View Job
Sales Team Leader – Urgently
Nelspruit: Fibre Team Leader & Supervisor posted by AtripleA recruitment & temps
Key Responsibilities: Be a hands-on On-site Supervisor Cables removal, installation, multi-cable transits Fiber Optic Splicing Fiber Optic Cable Installation Resolve and repair faults on the fiber optics systems and ensure that they work properly Rehabilit
View Job
Fibre Team Leader & Supervisor
Gauteng: Uc Team Leader posted by AtripleA recruitment & temps
Key responsibilities:Leading an installation team during installationsProject managing a project on-site and assigning tasksEnsuring proper Health and Safety on siteInstallation of equipmentInstallation of cabling and determining cable runsTermination of e
View Job
Uc Team Leader
Alberton: Steel Fabrication Team Leader posted by KEM Industrial (Pty) Ltd
Skills and Competencies required* Extensive welding knowledge * Evaluation, analysing and decision making skills* Manage and lead the team to ensure proper adherence to the contract scope and execution of all work by the team* Problem solving skills* Team
View Job
Steel Fabrication Team Leader
Alberton: Construction Team Leader posted by KEM Industrial (Pty) Ltd
Engineering Qualification preferably Safety trainingMinimum five years experience in the cleaning industry or common plant operationsComputer literateEvaluation, analysing and decision making skills. Construction Team Leader position available in Gauteng,
View Job
Construction Team Leader
Johannesburg: Accounts Receivable Team Leader
Key Responsibilities: Accounts Receivable To manage the collection of outstanding payments due to the company. To process relevant documentation relating to debtors / credit control. To review / provide reports on outstanding debtors. To reconcile General
View Job
Accounts Receivable Team Leader
Cape Town City Centre: Sales Team Leader
CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be respon
View Job
Sales Team Leader
Durban: Pam 416121 – Logistics Team Leader (Automotive) – Durban North
Employer Description Automotive company that specializes in Production and Supply Chain Management. Job Description Your duties will encompass: Oversee the workload of team members and ensures the allocation of work is done. Oversee the receipt, storage an
View Job
Pam 416121 – Logistics Team Leader (Automotive) – Durban North
Pietermaritzburg: Urgent Call Centre Team Leader
RedCat Recruitment is urgently seeking an experienced CALL CENTRE TEAM LEADER for a well-established, growing concern position based along the outskirts of Pietermaritzburg, KwaZulu-Natal . JOB DESCRIPTION Grade 12. Relevant qualifications an added advanta
View Job
Urgent Call Centre Team Leader
Randburg: Outbound Sales : Team Leader
The purpose of the Team Leader: Outbound Sales is to lead, supervise, coach and mentor high paced outbound Contact Centre Agents in conjunction with the Contact Centre objectives and as such establishing excellent and consistent standard of service and com
View Job
Outbound Sales
Cape Town City Centre: Team Leader Of Sundry Creditors
Lead and guide the Sundry Creditors team to achieve monthly deliverables Review reconciliations of sundry creditors to ensure timely and accurate payments, maintaining business continuity Ensure compliance with payment processes and SARS VAT regulations Re
View Job
Team Leader Of Sundry Creditors
Johannesburg: Accounts Receivable Team Leader
AR team leader with FMCG company Accountability: Ensure adherence and enforcement to credit policy and management and development of associates. Internal control, as defined by accounting and auditing, is a process for assuring of an organization`s objecti
View Job
Accounts Receivable Team Leader
South Africa: Accounts Payable Team Leader
Our client, a leader in their field is looking for an International Accounts Payable Team Leader to join their successful team. Reporting to the Accounts Payable Manager, duties include: Team Leadership and Management: Supervising and mentoring a team of a
View Job
Accounts Payable Team Leader
Johannesburg: Operating Manager – Leadership Team
Minimum requirements for the role: A bachelors degree in business, Finance, or a related field is essential for this role . Previous (5) experience working in a senior commercial or operational role. Must have a strong understanding of pricing strategies,
View Job
Operating Manager – Leadership Team
Rosslyn: Maintenance Team Leader
Job Description: Supervise team members. Effective shop floor planning. Spare parts control. Continuous development of artisans and assistant on all plant equipment. Job Requirements: Grade 12 and NQF Level 6 qualification Mechanical Engineering. Qualified
View Job
Maintenance Team Leader
Centurion: Chief Operating Officer – Executive Leadership Team
Minimum requirements for the role: A bachelors degree in business, Finance, or a related field is essential for this role (A Masters degree is preferred). Previous (5) experience working in a senior commercial or operational role, with a proven track recor
View Job
Chief Operating Officer – Executive Leadership Team
Centurion: Customer Support Team Leader
Minimum requirements for the role: A minimum Grade 12 is essential for this role. A Degree, Diploma or Certificate in a technical field and management is essential for this role. Previous (At least 5 years) experience working in a similar role. Must have a
View Job
Customer Support Team Leader
Johannesburg: Dispatch Team Leader
Job Overview: We are seeking a highly organized and detail-oriented In-House Administrator to support our courier operations. The successful candidate will handle administrative tasks, ensure smooth daily operations, and assist in coordinating deliveries a
View Job
Dispatch Team Leader
Cape Town City Centre: Senior Actuary – Team Leader
This role involves developing and continuously managing competitive risk cover products such as life insurance, health insurance, disability cover, critical illness, and credit life. The goal is to meet specific client needs and enhance value proposition a
View Job
Senior Actuary – Team Leader
Rosslyn: Maintenance Team Leader
We are seeking a skilled and experienced Maintenance Team Leader to oversee our maintenance team. The ideal candidate will have a strong mechanical background and experience with press operations. You will be responsible for ensuring the efficient function
View Job
Maintenance Team Leader
Johannesburg: Team Leader: Facilities
Requirements Diploma / NQF level 6 in Management Sciences or relevant qualification 5 years of relevant experience in Facilities Management Corporate facilities Management/supervisory experience Responsibilities Plan, coordinate and implement office moves
View Job
Team Leader
Cape Town City Centre: Senior Tech Lead (Strategic Partner | Hands-On Coding & Team Leadership | Multiple Technologies)
As the Senior Tech Lead, you will play a pivotal role in both managing the development team and contributing directly to coding across various technologies. Youll work closely with stakeholders, lead projects, and ensure high-quality software solutions are
View Job
Senior Tech Lead (Strategic Partner | Hands-On Coding & Team Leadership | Multiple Technologies)
Durban: Pam 416123 – Die Maintenance Team Leader (Automotive) – Durban North
Employer Description Automotive company that specializes in Production and Supply Chain Management. Job Description Your duties will encompass: Ensures adherence to the daily, weekly and monthly maintenance plan. Ensures the adequate provision of spare par
View Job
Pam 416123 – Die Maintenance Team Leader (Automotive) – Durban North
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here