South Africa: Underwriting Portfolio Manager

Are you a results-driven professional with a knack for strategy, service excellence, and cultivating robust insurer relationships? Our client is searching for a dynamic leader to join their team in a key role focused on driving profitability, growth, and retention within their critical short-term insurance portfolios. This is a high-impact position where your expertise will directly shape their financial performance and strategic partnerships. Responsibilities: Strategic Portfolio Management: Manage and grow key portfolios, monitor performance, analyze trends, and implement targeted action plans to drive profitability. Insurer Partnerships: Build and maintain strong, trusted relationships with insurer partners and stakeholders. Oversee underwriting policies and claims processes in collaboration with these partners. Operational Oversight: Prepare and manage financial and management reports, ensuring accurate data for decision-making. Ensure smooth monthly operations, including reconciliations, payments, and reporting cycles. Team Leadership: Support and develop the service advisor team, fostering a culture of motivation, accountability, and service excellence. You will also mentor claims and underwriting consultants. Process Improvement: Identify operational gaps and work with internal systems to improve efficiency. Participate in planning meetings, strategic meetings, and product improvement initiatives. Experience: 5 years of experience in short-term insurance portfolio or account management is essential. Qualifications: FAIS-compliant and RE5 certified is mandatory. Must hold a Higher Certificate in Short-term Insurance (NQF 5). A relevant tertiary qualification in Finance, Business, or Insurance is advantageous. Core Skills: Strong analytical, financial, and reporting skills. Excellent relationship-building and negotiation ability. Technical Knowledge: Knowledge in insurance systems is required.