South Africa: Workshop / Field Service Technician posted by Headhunters
Posted on 2025-07-26 00:00:00
| Employer | Headhunters |
|---|---|
| Category | FMCG Retail |
| Location | South Africa / South Africa |
Job Summary
A dynamic opportunity exists for an experienced Workshop / Field Service Technicians to join a leading player in the FMCG and food service machinery industry.
This role involves on-site client servicing and repairs of large-scale equipment across KZN.
Minimum Requirements:
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Qualified Millwright (Trade Tested), with a strong electrical background.
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Minimum 5 years experience in a similar technical or field-based role.
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Previous experience in the FMCG or food service industry is essential.
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Valid drivers license and willingness to travel extensively.
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Must be computer literate with good communication and technical reporting skills.
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Afrikaans proficiency is beneficial, due to the nature of the client base.
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Must be available for on-call duty every alternate week, including weekends (operational hours: 07:30 17:30).
Key Responsibilities:
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Travel to client sites to troubleshoot, repair, and service large and complex machinery.
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Conduct routine maintenance either on-site or in the workshop.
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Perform equipment installations, commissioning, and client training.
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Use and interpret technical documentation, blueprints, and electrical/mechanical schematics.
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Run diagnostic tests and recommend corrective actions.
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Provide technical support and urgent response to breakdowns as per client schedule.
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Draft and submit detailed service reports.
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Ensure customer satisfaction and service excellence in all interactions.
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Adhere to all workplace safety protocols, both in-house and on client premises.
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Maintain stock and ensure spare parts are arranged for job completion.
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Collaborate with operations and technical teams to ensure smooth service delivery.
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Manage and prioritise multiple job cards, meeting strict deadlines with minimal supervision.
Ideal Candidate Profile:
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Self-motivated, results-driven, and goal-oriented.
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Excellent planning, organisation, and time management skills.
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Able to work under pressure with attention to detail.
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Strong problem-solving abilities and sound technical judgement.
Please note that should you not receive a response within 2 weeks, please consider your application unsuccessful.
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