Stellenbosch: Accounts Receivable (AR) Administrator posted by Talent Link

Key Responsibilities:

• Order Processing: Review and process customer orders via phone, email, and online portals. Coordinate with sales, warehouse, and logistics teams to ensure accurate and timely fulfillment.
• Customer Communication: Serve as the primary contact for customer inquiries about orders, invoices, deliveries, and returns. Resolve customer issues promptly and professionally.
• Invoice & Payment Processing: Generate and distribute invoices accurately. Record and reconcile customer payments. Address billing discrepancies.
• Accounts Receivable Management: Open and update customer accounts, send statements and payment reminders, and maintain accurate records.
• Collections: Monitor overdue accounts, follow up with customers, and document collection efforts.
• Credit Note Processing: Issue customer credit notes in line with contractual and billing requirements.
• Administrative Support: Assist with filing, data entry, and general finance department tasks.

Requirements:

• Tertiary qualification in a relevant field.
• Previous experience in order processing, accounts receivable, or finance-related administrative roles.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and accounting software (Syspro preferred).
• Strong understanding of accounting principles and accounts receivable best practices.
• Excellent attention to detail, organizational skills, and ability to manage multiple tasks.
• Strong communication and interpersonal skills with a customer-focused approach.
• Ability to work independently and collaboratively within a team.