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Stellenbosch: Client Support Consultant (Ch1029) posted by Capital H Staffing and Advisory Solutions

Date 2024-11-09
Job Title Client Support Consultant (Ch1029)
Employer Capital H Staffing and Advisory Solutions
More Information
Salary 0
Category Finance Accounting
Location Western Cape
/ Stellenbosch

Job Summary

Our client, who developed a financial wellness and inclusion platform that allows employees early access to already earned wages, is looking for a Client Support Consultant.

Requirements:

  • Min 2 years working experience with Customer Success Services
  • Experience in working with contracts (Service level agreement).
  • Good Communication skills and must be able to build good relationship with clients. (Proficient in the English language)
  • Facilitate and manage a successful onboarding process of new clients
  • Good computer skills
    • MS Office (Outlook, Word, Excel, PowerPoint)
    • Power BI (advantageous)
  • Good understanding of Accounting, Debtors or other Finance processes e.g., Approve Account statements (invoices) and follow up on unpaid Account statements (invoices)
    • Xero experience (advantageous)
  • Attention to detail.
  • Good understanding/experience in providing and presenting reports (Stats)
  • Good team player
  • Pro-Active
  • Good Online Meeting etiquette
  • Good Phone etiquette

Other:

  • Be able and available to attend client launches.
  • Must live near Stellenbosch.
  • Must be in office 100% for at least first 3 months and then 80% thereof
  • Own reliable transport (advantageous)

General:

  • Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
  • In keeping with our clients employment equity requirements, only South African citizens will be considered.

Client Support Consultant (Ch1029) position available in Western Cape, Stellenbosch. This job position was posted by Capital H Staffing and Advisory Solutions. The job has been posted as a premium ad on 2024-11-09 at 13:11:52 in the Finance Accounting category

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