Job Description
Client Communication
- Receive daily orders at least one day in advance.
- Confirm planned loads with clients daily.
- Communicate ETAs, vehicle details, and load information.
- Contact clients at 10:00 regarding additional or unplanned loads.
Transporter Management
- Source vehicles from approved transporters.
- Monitor transporter revenue and CPK.
- Reduce stand-overs and arrange replacements when required.
Operational Responsibilities
- Capture loads accurately on Data Tim/TMS on the day they are received.
- Issue load confirmations to transporters on loading day.
- Book offloading slots where applicable.
- Ensure all vehicles have valid permits.
- Assist fellow Logistics Coordinators when needed.
- Work remotely after hours or on weekends when required.
Administration
- Resolve documentation and invoice queries within 24 hours.
- Follow and escalate claims processes.
- Provide administrative support to the Operations Manager.
- Ensure transporters have valid GIT and clients remain within agreed limits.
Qualifications & Experience
Education
- Matric (required).
- Logistics qualification (advantageous).
- Relevant industry-related experience.
Experience
- Minimum 5 years in logistics or transport (required).
- Operational coordination experience (advantageous).
Skills & Competencies
- Ability to work independently and under pressure.
- Strong communication skills.
- Energetic, innovative, and solutions driven.
- Strong computer literacy: Data Tim, Power BI, MS Office.
- Excellent organisational and time-management skills.
- Detail-oriented with the ability to manage multiple priorities.
Behavioural Competencies
- Professional and reliable.
- Strong customer service orientation.
- Effective stakeholder collaboration.
- High level of accountability and ownership.
Only shortlisted candidates will be contacted
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