Job Description
About the Role
Handle all inbound sales queries and orders, assisting customers face-to-face, over the phone, and via email. Verify orders, including customer details and payment information, and capture data into our internal computer system. Provide quotes to existing and potential clients, informing them about stock availability, alternatives, and lead times. Accurately invoice clients, expediting orders through internal coordination. Maintain and update sales and customer records, supporting the sales department with additional administrative tasks as needed.
Key Responsibilities
- Handle all inbound sales queries and orders
- Verify orders and capture data into our internal computer system
- Provide quotes to existing and potential clients
- Inform customers about stock availability, alternatives, and lead times
- Accurately invoice clients
- Expedite orders through internal coordination
- Maintain and update sales and customer records
Requirements
- 2 years of relevant experience in sales or a related field
- Proficiency in MS Office software applications
- Strong work ethic and sense of responsibility
- Ability to perform under pressure
- A driver’s license with reliable transport is advantageous (if applicable)
Qualifications
- Bachelor’s degree or equivalent (if applicable)
- Relevant sales or customer service experience
Note: I’ve followed the exact structure and formatting requirements provided, while ensuring that all original information remains intact.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Winelands
The administrative sector is a common field in the Cape Winelands region, typically offering stable employment opportunities to those with secretarial skills. The job market trend for this field generally indicates a steady demand for administrative professionals, especially in industries such as tourism, hospitality, and financial services.
In terms of salary, broad ranges can be expected for admin clerical roles, but actual figures may vary widely depending on factors like experience, company size, and industry sector. For instance, an entry-level position in the public sector might fall within a salary range of R20 000 – R35 000 per annum, while a senior administrative role in the private sector could span from R60 000 – R100 000 per annum or more, depending on qualifications and experience.
Common skills required for this type of role include proficiency in Microsoft Office software, data management, communication, time management, problem-solving, and attention to detail. Many employers also place a high value on IT skills such as email management, calendar organisation, and basic computer programming.
Administrative roles are often found in various industry sectors, including tourism, hospitality, financial services, manufacturing, and government. These sectors require administrative professionals to provide support to teams, manage day-to-day operations, and maintain accurate records.
Career development opportunities for admin clerical staff typically involve progressing to supervisory or management roles within the company, where they can apply their skills in a more strategic capacity. Others may choose to pursue further education or training to specialise in areas like human resources, business administration, or project management. With experience and a strong skillset, it is also possible for admin clerical staff to transition into related fields such as consulting or entrepreneurship.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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