Touws River: FOH Receptionist & Events Assistant posted by Craven Cottage CC

Duties:
 
Be an integral part of the property reception and FOH team
Act as duty host for all events
Responsible for every aspect of an event
Plan events with attention to detail, and financial and time constraints
Negotiate with vendors to achieve the most favourable terms
Maximise Event Revenue
Liaise directly with relevant departments within the property to obtain relevant rates and to ensure that all parties are aware of forthcoming events
Liaise with the client and attend on-site meetings to discuss the events and suitable/available options
Compile function sheets for distribution and ensure relevant details are obtained from the client advising and assisting them if necessary
Participate in meetings with the operations team to discuss the forthcoming events to ensure a smooth handover
Attend to any queries from the client during the event should the operations team require assistance
Liaising with all departments and the client; preparing and submitting quotations; negotiating with suppliers.
Perform other relevant duties as and when requested by management
Liaise with Management and all other property departments
Effective communication with members of staff as well as guests of the property
 
Requirements:
 
Grade 12
A formal hospitality qualification
At least 5+ years’ experience within a Hotel / Lodge in a similar role
Extensive reservations, reception experience
Experience with PMS systems
Familiar with general hotel booking systems
Friendly, courteous, energetic, and service-orientated
Calm under pressure
Good command of English and Afrikaans, written, verbal and computer
Ability to work as part of a team, as well as independently