Job Holder

Job Title – Head of Medical Training and Medical Affairs

Business Unit: Medical Research Department

Number of Immediate Subordinates/ Direct Reports x 1

Number of Indirect Reports x 1

Main Purpose of Job

The Head of Medical Training and Medical Affairs is responsible for effective operation of the department and the development, implementation, and delivery of training programs for medical/pharmaceutical sales representatives. The position holds dual responsibility (department management and delivery of training) with the core objective of sales representatives having a thorough understanding of the products they will detail to healthcare professionals, including features, benefits, and clinical data. The training department will also equip the representatives with effective sales techniques, product knowledge, and regulatory compliance standards to maximize product awareness and achieve sales objectives.

Provide support to Marketing for marketing strategy, detail aids input, and engagement with KOLs and CMEs for Doctors.

Key Performance Areas (Core, essential responsibilities outputs of the position)

Design and implement comprehensive training programs for new and existing medical/pharmaceutical sales representatives, focusing on product knowledge, detailing

strategies, and compliance with industry regulations. Conduct in-person and virtual training sessions, workshops, and seminars to enhance the

skills and knowledge of sales representatives. Develop training materials, including manuals, e-learning modules, and case studies, to

support learning objectives.

Continuous Training: evaluate the effectiveness of training programs and make adjustments as necessary to improve training outcomes and meet sales goals.

Stay updated on new product developments, industry trends, and regulatory changes to ensure training content is current and relevant.

Collaborate with product managers, marketing teams, and regulatory affairs to gather accurate product information and training needs.

Monitor and assess the performance of sales representatives, providing feedback and additional coaching as needed.

Facilitate role-playing scenarios and simulations to practice detailing techniques and handling objections from healthcare professionals.

Promote a culture of continuous learning and professional development within the sales team.

Support to Marketing department

Minimum Requirements

EDUCATION

Medical Doctor

EXPERIENCE.

Experience in sales training, preferably within the pharmaceutical, biotech, or healthcare industry.

Strong understanding of pharmaceutical products, medical terminology, and the healthcare

environment.Excellent presentation and facilitation skills, with the ability to engage and motivate adult

learners.

Proficient in developing training materials and utilizing various training methodologies. Knowledge of regulatory and compliance standards affecting pharmaceutical sales.

Good communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

Ability to travel as needed to conduct training sessions and attend conferences.

Proficiency in Microsoft Office and experience

SKILLS/PHYSICAL COMPETENCIES

Highly motivated and self-directed, with a passion for teaching and professional development.

Strong analytical and problem-solving skills, with the ability to adapt training strategies to meet diverse learning needs.

Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously.

A team player, with a positive attitude and the ability to inspire and influence others.

General working conditions (e.g. shift work, drivers license, specific tools, special clothing, environmental requirements, etc.)

Office and field-based environment, with regular travel to training locations and company offices.

Flexibility to work outside of regular office hours, as needed, to accommodate training schedules.

Own drivers license and transport

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