Uitenhage: Field Sales Executive – Freight

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures. Location: Port Elizabeth Job Requirements: Proven experience in sales, preferably within the logistics or related industries. Strong communication and interpersonal skills. A proactive approach to problem-solving and decision-making Ability to work independently while also being a team player. Outstanding communication and negotiation skills, and the ability to focus on outcomes. Strong Microsoft Office skills A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade. Customers: Both New & Existing Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction. Respond to customer enquiries/complaints. Manages a defined portfolio of potential customers and wins them for a lasting business relationship. Seeks and prospects for BC targets to win new customers Plans and manages medium to large-sized Business Customers Builds rapport and trust with customers by being informed about customers businesses and the market Recommends solutions based on customer needs by using industry knowledge Is responsible for closing business by connecting a customers needs to a solution by offering value to the client’s supply chain Uses networks within the various Sales channels to collaborate on customers, marketing strategies and offers a whole supply chain of services to service customer needs Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations Business Development Develops sales plan/strategy/activities to achieve target budgets. Responsible for conducting high-quality presentations of the entire range of standardised products to customers. Develop target lists of new business and continuously review and update them. Establish and present customised offers to customers. Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures. Adhere to approved credit limits granted to customers and enforce previously agreed payment terms. Business Performance & Results Prepare and realise planned sales calls. Responsible for product targets. Responsible for budgeted growth in new and additional business. Secure/collect all necessary information to assess the creditworthiness of potential customers. Support receivables functions. Ensure that Customer commitments are clearly communicated to the respective operations, along with a clear business setup process. Reporting activities: quotes, sales calls, and other information through CRM Perform roles and responsibilities in compliance with Company Policies, Procedures, and Instructions.