Job Description
About the Role
We are seeking a friendly and organised individual to join our team at uMhlanga as a part-time Receptionist. As a key member of our front desk, you will be responsible for managing the reception area and creating world-class experiences for all who visit The Business Exchange. We are looking for a reliable and experienced person to help us create a warm and professional environment for our clients and tenants.
Key Responsibilities
- Owning the reception area and creating world-class experiences for all who visit The Business Exchange, irrespective of whether they are tenants, visitors, employees or clients.
- Controlling and directing all incoming calls and correspondence for The Business Exchange itself and managing all incoming calls on behalf of tenants.
- Managing all centre operations, such as the coordination of boardrooms and dealing with walk-in queries.
- Assisting tenants with day-to-day operational queries and problems, including escalating them to the appropriate department or person.
- Screening all incoming deliveries and ensuring they go to the right area or tenant.
Requirements
- Minimum grade 12 qualification required.
- A minimum of one to two years experience in front-line reception (or similar) role.
- Previous experience in front desk management and/or the property industry highly advantageous.
- Ability to manage a very busy reception environment with little to no external support.
- Extensive customer services experience.
- Experience in dealing with difficult, irate and careless tenants highly advantageous.
- Proven previous experience in dealing with technical boardroom equipment (connecting laptops to projectors or televisions, conference calling, etc.).
- Strong computer literacy (must be able to function very comfortably in the Microsoft Office and Google environments).
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary details not specified.
Note: I have followed the exact structure as instructed, removing any generic filler words and sticking to the original information provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Administration/PA/Secretary Jobs in Kwazulu-Natal
In Kwazulu-Natal, the demand for Other Administration/PA/Secretary roles is common across various industries, typically driven by the need for efficient administrative support in fast-paced business environments. The job market trends in this field suggest a steady demand for skilled professionals who can provide exceptional administrative support, often in a dynamic and professional setting.
When it comes to salary expectations, very broad ranges apply. Typically, salaries for Other Administration/PA/Secretary roles in Kwazulu-Natal range from R300 000 to R500 000 per annum, depending on factors such as experience, company size, and industry sector. However, actual salaries may vary significantly based on individual circumstances, and employers often adjust salary ranges according to market conditions.
Common skills required for this type of role include strong communication and interpersonal skills, excellent organisational and time management abilities, proficient Microsoft Office skills (particularly Word, Excel, and PowerPoint), and a basic understanding of data entry and record-keeping systems. Additionally, many employers require a high school diploma or equivalent qualification, with some positions demanding a higher education degree or relevant vocational training. Other valuable skills often include technical writing, report preparation, and customer service experience.
Various industries commonly employ Other Administration/PA/Secretary roles, including the financial services sector, technology industry, manufacturing sector, and healthcare sector. In these industries, administrative professionals are expected to provide seamless support, often handling a range of tasks from calendar management to data analysis, as well as maintaining confidentiality in sensitive business matters.
Career development opportunities for those in Other Administration/PA/Secretary roles are common, with many professionals progressing into senior administrative positions or exploring related careers. Typically, career advancement is driven by acquiring additional skills and qualifications, taking on more complex responsibilities, and demonstrating a commitment to continuous learning and professional growth.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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