Umhlanga Rocks: Account Manager – DBN posted by First Technology Group

March 1, 2026 Jobs in eThekwini

First Technology Group

eThekwini

Sales

Job Description

An Account Manager is a business professional whose primary function is to build customer relationships. Account managers have broad responsibilities related to customer service, sales, marketing and public relations. They are the “face” of a company and help bring in new business and retain existing clients and reports to the Executive Manager Sales. Roles and responsibilities Meet and exceed sales targets by identifying and pursuing new business opportunities, as well as maintaining and growing existing accounts Develop and maintain relationships with key decision-makers within client organizations. Conduct product demonstrations and presentations to prospective clients, and effectively communicate the value of our products and services. Negotiate contracts and close deals with clients, ensuring all terms and conditions are clearly defined and agreed upon. Collaborate with other departments within the company, such as marketing and product development, to ensure alignment and achieve sales goals. Stay up to date on industry trends and developments and use this knowledge to identify new sales opportunities. Maintain accurate records of all sales activities and customer interactions in our CRM system. Attend industry conferences and events to build relationships with prospective clients. Updated Certifications in the field of Microsoft and Zoom or other relevant programs are required. All other tasks reasonably necessary to fulfil the above function, of as an Account Manager, and compliance with all other reasonable instructions given by the employer. Willing to travel, be prepared to perform overtime work

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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