Job Description
About the Role
Join our dynamic team as an Assistant Store Manager at Umhlanga Rocks, where you’ll take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. If you’re a results-driven leader with a passion for retail and people development, we’d love to hear from you.
Key Responsibilities
- Drive store performance to achieve and exceed sales targets.
- Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
- Ensure consistent implementation of merchandising and marketing standards.
- Attract and retain a strong and loyal customer base.
- Oversee inventory controls and ensure effective stock management.
- Monitor store performance in line with stock availability and customer demand.
- Ensure exceptional customer experiences that exceed expectations.
- Review and act on Mystery Shopper reports and customer feedback.
- Resolve product and service-related complaints quickly and effectively.
- Lead by example in reinforcing a customer-first culture among staff.
- Train, develop and motivate staff to reach full potential.
- Plan for succession and promote internal growth.
- Manage performance consistently and fairly.
- Foster a positive, engaging and productive working environment.
Requirements
- Proven retail management experience.
- Strong leadership and people management skills.
- Excellent communication and organisational skills.
- Target and results-oriented mindset.
- Passion for customer service and retail excellence.
Qualifications
- Bachelor’s degree (if applicable).
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Consider temporary or contract work to gain experience and potentially convert to permanent roles.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Western Cape: Pricing Actuary posted by Network Finance
This opportunity goes beyond traditional actuarial work. You’ll apply your quantitative expertise to uncover value where others see uncertainty, shaping...
View JobGauteng: PLC Programmer posted by Network Finance
We’re seeking a skilled SCADA Engineer with automation industry experience to join our client’s dynamic team! If you’re passionate about…
View JobWestern Cape: Recruitment Consultant posted by Talent Finder
Build strong relationships with business clients and understand their hiring needsSource top talent through LinkedIn, job boards, referrals, and your…
View JobJohannesburg North: Non-Life Actuarial Manager posted by Network Finance
Our client is a rapidly expanding actuarial consultancy, highly regarded for its technical depth and innovative approach. They work closely…
View JobJohannesburg North: Intermediate Software Engineer posted by Network Finance
The company offers:A competitive, market-related salary;Medical aid, pension, and group life insurance;Daily lunch provided; andA strong, values-driven team...
View JobJohannesburg North: Automation Developer posted by Network Finance
Key Responsibilities:Design, develop, and optimize automated business processes using low-code platforms such as Nintex K2, n8n, or Power Automate.Customize...
View Job
Browse Employers
Job Alerts