Job Description
About the Role
Dis-Chem Pharmacies is seeking an experienced Casual Cashier to join their team at The Crescent (Umhlanga) – New Store. As a key member of our customer service team, you will play a vital role in ensuring a world-class shopping experience for our customers.
Key Responsibilities
- Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures
- Ensure zero tolerance toward inaccuracies and elimination of fraud risk
- Establish a professional relationship with customers
- Report customer complaints and compliments to the Frontline Supervisor, or store management
- Adhere to the customer turnover hourly rate
- Be aware of current sales and promotions
- Carry out and manage Dis-Chem 5 star communication principles
- Ensure all line voids and price changes are approved and signed off by the supervisor
- Exchange merchandise for customers and accept returned goods by customers when authorised to do so
- Transact all purchases, receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
- Process all loyalty cards including those of our accelerator partners
- Ensure cash is placed in drop safe according to Dis-Chems SOPs
- Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Handle daily takings confidentially, and only discuss with management
- Be alert, recognise and report suspicious behaviour to management
- Address queries regarding store merchandise
- Adhere to Dis-Chems security policies and procedures
Requirements
- Grade 12 / Matric
- A minimum of 6 months experience cashier/till operations experience
- Computer literate
- MS Office
- Sound numerical skills
- Strong command of the English language
- Basic customer service
- Willing and able to work retail hours
Qualifications
- None mentioned in original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in eThekwini
The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.
Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.
Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.
Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.
For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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