Umhlanga Rocks: Store Manager posted by Ares Holdings

January 27, 2026 Jobs in eThekwini

Ares Holdings

eThekwini

Retail / wholesale

Job Description

About the Role

Ares Holdings is seeking a highly skilled Store Manager to join their team at the Umhlanga Rocks location. As a key member of the Birkenstock Gateway store, you will be responsible for driving sales and leading the team in providing exceptional customer service. The successful candidate will have 2 years of experience in a similar retail capacity and a proven track record of success in managing inventory, day-to-day operations, and customer relationships.

Key Responsibilities

Manage daily sales targets and report actual results to all staff
Create and execute strategies to grow Rewards program data base
Develop and implement cross and up-selling techniques
Build a team environment through regular team meetings and allocate tasks
Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service
Execute monthly mystery shopping action items
Manage the appraisal process for all team members
Complete rosters and adhere to the staffing template
Process all customer queries or requests within 24 hours

Requirements

2 years of experience in a similar retail capacity
Proven sales ability and excellent negotiation and communication skills
Highly organized and deadline driven with attention to detail
Adaptable and effective team management skills
Valid driver’s license and own vehicle (advantageous)

Qualifications

Grade 12 or Equivalent

Salary & Benefits

Comprehensive health benefit package
Quarterly Uniform allowance
Staff discount (50% off for you and your family across all brands within the group)
Company performance incentive scheme
Long-service incentives
Holistic Employee Wellness programme

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How to Apply

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About Retail / wholesale Jobs in eThekwini

The retail and wholesale sector in eThekwini is an essential part of the city’s economy, with many multinationals operating in the area. Typically, job seekers in this field can expect to find opportunities across a range of industries, including retail, manufacturing, and logistics. Generally, these roles involve working in warehouses, stores, or distribution centers, interacting with customers and managing inventory.

Salary expectations for retail and wholesale positions vary widely depending on factors such as experience, company size, and industry sector. While it is difficult to provide exact figures, broad salary ranges can be estimated. Typically, entry-level positions may offer salaries within the R20 000 – R30 000 range per annum, while more senior roles can command salaries between R40 000 – R80 000 or more per annum, depending on the specific requirements of the position and the individual’s level of experience.

Common skills required for retail and wholesale roles include excellent communication and customer service skills, as well as the ability to work in a fast-paced environment. Other essential skills include inventory management, basic math skills, and a willingness to learn new technologies. In some cases, proficiency in English, Afrikaans, or other languages may be beneficial for roles working with international customers.

Industries that commonly employ retail and wholesale staff include the financial services sector, technology industry, manufacturing sector, and logistics providers. These sectors often require employees who are able to work independently, manage multiple tasks, and maintain high levels of customer satisfaction.

For those interested in advancing their careers in retail and wholesale, there are many opportunities for development and progression. Typically, experienced staff can move into supervisory or management roles, where they can oversee teams and implement new strategies. With further experience and training, individuals may also be able to transition into specialized fields such as logistics or supply chain management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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