Upington: Branch Administrator Sales & Support posted by Unique Personnel Ltd

Purpose of Role: Provide an administrative support function for the Upington Sales and Service Department. Articulate and polite interaction with customers and work colleagues related to both sales and service matters. Key Responsibilities: Carry out all sales and service administrative duties to support the daily functions of both the sales and service team to meet the demands of the customer and business objectives Filing of Sales and Service documentation and maintaining of filing system Administration of all incoming enquiries, orders and quotations Processing quotations, orders and other relevant documentation onto the SAP system including Sales, Spare Parts and Service Liaise with company Johannesburg accounts division to assist with financial Queries and support. Receiving of stock onto the SAP system Processing delivery notes from Branch level Updating expediting list for weekly meetings Taking minutes for all weekly Office and Sales meetings Telephonic duties include: Assisting customers with queries Provide feedback on repair progress and completion dates when requested Redirect customer service-related queries of a non-commercial nature to the responsible Production/Operation departments Expediting of quotations Relaying enquiries and queries to the responsible office staff member if and when needed/required Liaise with client for collection or delivery, testing where applicable, and job progress Completing requisitions for authorization Petty Cash recons and compiling recons for authorization Liaise with Admin staff in Johannesburg, and remain in full compliance regarding company Policies & Procedures Assist fellow employees with daily calibration functions as and when required Carry out all other reasonable tasks that may be delegated from time to time Education: Matric / N3 / Office Management or Administration qualification Experience: 4 years experience in a similar environment Requirements: Proficient in Microsoft Office 365 Computer Literacy; (Working knowledge of MS Word, MS Excel and MS Outlook, as well as SAP)