Upington: PreOwned Car Sales Manager posted by SydSen Recruit
Posted on 2025-05-30 00:00:00
| Employer | SydSen Recruit |
|---|---|
| Category | Automotive Sales |
| Location | Northern Cape / Upington |
Job Summary
Key Responsibilities
Sales & Business Development
- Achieve sales targets for pre-owned vehicles (units and gross profit).
- Drive marketing and promotions in line with dealership branding and campaigns.
- Build relationships with customers, finance houses, and suppliers.
- Ensure every unit sold meets the dealership certified standards.
Stock Management
- Source high-quality trade-ins and used vehicles for resale.
- Oversee vehicle reconditioning process, ensuring dealership certification guidelines are met.
- Manage stock aging, pricing strategy, and rotation plans.
- Maintain correct stock levels and ensure accurate inventory records.
Team Leadership
- Recruit, train, and lead the pre-owned sales team.
- Set performance goals and monitor individual and team performance.
- Conduct regular sales meetings and provide coaching and mentoring.
Customer Service
- Ensure exceptional customer experience throughout the pre-owned buying journey.
- Handle escalated customer queries and after-sales issues.
- Maintain high CSI (Customer Satisfaction Index) scores in alignment with Dealership standards.
Compliance and Reporting
- Ensure full compliance with group program standards.
- Manage documentation, quality checks, and certification processes.
- Prepare and analyse sales, stock, and profitability reports.
- Liaise with OEM auditors and ensure all group audit criteria are met.
Skills and Competencies:
- Strong leadership and team management skills
- Deep understanding of the used car market and vehicle valuation
- High level of integrity and professionalism
- Excellent negotiation and closing abilities
- Strong knowledge of dealer management systems (e.g., Kerridge/Autoline)
- Customer-focused with high service standards
- Analytical and strategic thinker
Qualifications and Experience:
- Matric / Grade 12 (minimum)
- Relevant tertiary qualification in Business, Sales, or Automotive Management (advantageous)
- Minimum 3–5 years’ experience in used vehicle sales, with at least 2 years in a managerial role
- Prior experience with new/used car dealership and understanding of standards preferred
- Valid driver’s license
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