Key Responsibilities:

Safari Experience & Operations

• Assist the Head Guide in the day-to-day oversight of the guiding department

• Lead and conduct guided game drives, bush walks, tracking, and ecological discussions

• Step in as acting Head Guide in their absence, overseeing the safari department and all related responsibilities

• Ensure optimal game drive scheduling and efficient allocation of guides and vehicles

• Serve as one of the registered responsible persons for firearms, overseeing handling and licensing compliance

• Participate in the maintenance of safari vehicles and equipment

• Help manage lodge social media platforms with relevant and engaging content

• Support emergency response and incident management, including medical, fire, and environmental events

Training & Mentorship

• Support the Head Guide in mentoring and developing junior guides and trainee field guides

• Facilitate training and progression toward higher qualifications in accordance with FGASA and company standards

Guest Care & Service

• Ensure guest preferences and requirements are documented and communicated prior to arrival

• Deliver warm, personalized service with attention to detail and professionalism

• Handle guest concerns with discretion, escalating to management when necessary

Qualifications & Skills Required:

• FGASA NQF4 Lead Trails Guide

• Advanced Rifle Handling (ARH) and Rifle Proficiency

• First Aid Level 2 Certification

• Valid Drivers License with Pr-DP

• Previous experience as a Senior Guide or Assistant Head Guide essential

• Strong knowledge of safari operations, planning, budgeting, and departmental administration

• Proficiency in guide training, mentoring, and developing junior team members

• Excellent communication (verbal and written), leadership, and interpersonal skills

• Ability to work under pressure and remain calm and professional in challenging situations

• Strong focus on guest satisfaction, safety, and consistent delivery of the safari experience

• Understanding of the MORE guiding culture or similar high-end hospitality standards

Key Personal Attributes:

• Attention to detail and a passion for excellence

• High level of initiative, creativity, and accountability

• Positive and adaptable, with a strong team mentality

• Energetic, proactive, and highly organized

• Enthusiastic about conservation, guiding, and nature-based experiences

• Strong leadership and people development skills

This is a rewarding opportunity for a passionate and skilled guide looking to grow within a leading hospitality group. If you meet the criteria and are ready for your next adventure in the African bush, send your CV to Kendrick Recruitment today.