Job Description
About the Role
We are seeking an experienced Lodge Manager to oversee daily operations at our Vaalwater lodge, ensuring a high level of guest satisfaction and staff performance. The ideal candidate will have a strong passion for hospitality and excellent leadership skills.
Key Responsibilities
- Manage daily lodge operations, including housekeeping, maintenance, and stock control
- Handle guest feedback and complaints professionally
- Supervise, mentor, and evaluate staff performance
- Maintain accurate records and perform basic accounting tasks
- Ensure operational systems and processes are efficient and effective
Requirements
- Grade 12
- A formal hospitality qualification
- At least 3 years experience running a Game Lodge at 4 / 5* level
- Fully computer literate
- Strong administrative and organizational skills
- Leadership ability with excellent communication skills
- Passion for guest service and attention to detail
Qualifications
- Formal education/certifications not specified
How to Apply
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