Job Description
About the Role
Manage daily lodge operations, including housekeeping, maintenance, and stock control. Handle guest feedback and complaints professionally. Supervise, mentor, and evaluate staff performance. Maintain accurate records and perform basic accounting tasks. Ensure operational systems and processes are efficient and effective.
Key Responsibilities
- Manage daily lodge operations
- Handle guest feedback and complaints
- Supervise, mentor, and evaluate staff performance
- Maintain accurate records
- Perform basic accounting tasks
Requirements
- Grade 12
- Formal hospitality qualification
- At least 3 years experience running a Game Lodge at 4 / 5* level
- Fully computer literate
- Strong administrative and organizational skills
- Leadership ability with excellent communication skills
- Passion for guest service and attention to detail
Qualifications
- Formally qualified in the hospitality industry
How to Apply
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