Vereeniging: Telesales

Vacancy: Telesales & Customer Service Representative – Vereeniging Location: Vereeniging Start Date: As soon as possible A well-established franchise company based in Vereeniging is seeking a dynamic, target-driven, and customer-focused Telesales & Customer Service Representative to join our growing team. Minimum Requirements: Matric (Grade 12) – essential 2–3 years proven telesales experience , including cold calling, lead generation, upselling, and follow-up with clients to secure repeat business 3–4 years hands-on customer service experience , handling customer queries, resolving complaints, and ensuring high levels of satisfaction across multiple communication platforms (telephone, email, and in-person) Strong background in client relationship management and telephone-based sales support Own reliable transport and a valid driver’s license Excellent communication and listening skills – well-spoken, clear, and professional Strong telephone etiquette with a confident, persuasive, and friendly approach Bubbly, positive, and service-oriented personality Ability to work independently , manage time effectively, and collaborate in a team environment Strong business mindset , attention to detail, and problem-solving skills Key Responsibilities: Conduct outbound telesales calls to generate leads, promote products, and convert inquiries into sales Maintain daily contact with clients to nurture relationships and identify new sales opportunities Handle incoming calls, resolve queries efficiently, and provide exceptional after-sales service Update and manage customer information in the CRM system, ensuring accurate and up-to-date records of all interactions Work closely with management to achieve weekly and monthly sales targets and service KPIs Follow up on quotations, invoices, and client feedback to ensure customer satisfaction and retention Collaborate with internal departments to ensure smooth order processing and delivery We Offer: Salary: R10,000 – R11,000 per month Competitive and performance-driven salary package Supportive and friendly team environment Opportunities for career growth and development within a reputable franchise group Kindly send your detailed CV, Certificates, and ID copy to: