Job Description
About the Role
We are seeking a highly skilled and experienced Branch Co-ordinator to join our team at Status Staffing in the Western Cape. As a permanent employee, you will be responsible for providing exceptional support to our sales consultants, customer care, technicians, operations, and management teams.
Key Responsibilities
• Processing, checking, and tracking customer orders for accuracy, pricing, and timely delivery
• Maintaining sales records, updating internal Hire and Service system, and preparing sales reports
• Acting as a point of contact between Sales Consultants, Customer Care, Technicians, Operations, and Management to resolve queries and provide updates
• Coordinating schedules, setting meetings, checking quotes, and assisting with pricing
• Assisting Sales Consultants & Customer Care with general tasks
• Compiling of various weekly/monthly reports
• Attending weekly operations meetings
• Checking of client contracts
• Sending required documentation to accounts department
• Submitting tenders and updating system
• Placing and following up on orders
• Attending to any adhoc related duties
Requirements
• 3-4 Years relevant experience
• Attention to detail
• Ability to work in a pressurised and fast paced environment
• Computer literacy MS Office – Power point intermediate skills level
• Good interpersonal skills
• Excellent telephone manner
• Self disciplined and reliable
• Excellent communication skills
Salary & Benefits
R20 000 per month
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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