Western Cape: Car Wash Supervisor posted by Persona Staff

• Matric / Grade 12.
• Additional training in automotive care, supervision or customer service is advantageous. 
• Minimum 1 – 3 years of experience in a Supervisory role, preferably in a car wash or automotive service environment.
• Prior Team Leader experience preferred.

RESPONSIBILITIES 

• Oversee daily car wash operations to ensure smooth workflow and timely service delivery.
• Monitor the quality of wash processes and ensure vehicles are cleaned to Company Standards.
• Open and close the car wash facility as scheduled.
• Ensure proper functioning of car wash equipment and promptly report maintenance needs.
• Maintain cleanliness and orderliness of the facility, including bays, waiting areas and equipment rooms.
• Supervise car wash attendants and allocate daily tasks.
• Train new employees on operational procedures, safety standards and service protocols.
• Provide coaching or corrective action when needed.
• Maintain staff schedules and ensure adequate coverage for all shifts.
• Greet customers and handle queries, complaints or service issues professionally.
• Monitor customer satisfaction and suggest improvements where necessary.
• Ensure staff provide friendly, efficient and courteous service at all times.
• Enforce health and safety standards and ensure employees follows safety guidelines.
• Conduct regular safety checks and maintain records.
• Ensure proper use of chemicals and cleaning materials in line with safety protocols.
• Monitor stock levels of chemicals, cleaning supplies and equipment.
• Place orders for suppliers and manage inventory records.
• Complete daily log sheets and incident reports as required.

To apply, please send your CV with your salary expectations to .za
 
Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
 
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