Western Cape: Client Consultant posted by Time Personnel

• Matric, minimum two to four years’ experience
• Computer Literacy: MS Excel: Intermediate.
• Excellent communication, interpersonal and organisation skills.
• Self-driven with initiative, deadline driven, excellent planning & organisational skills.
• Ability to work under pressure and adapt to changing demands and conditions.
• High attention to detail, enthusiastic and committed
• Previous experience with CRM software
• Understanding of sales performance metrics

 
DUTIES

• Dealing telephonically with clients for incoming orders
• Taking enquiries and following up on queries from clients
• Able to answer customers questions on all products offered
• Process orders via email and over the phone and assist over the counter sales for walk in customers
• Ensure information on customer orders is correct
• Liaise with the warehouse department ensuring timeous deliveries of orders
• Assisting with quarterly stock takes
• Understand customer needs and continuously promoting products to new and existing customers
• Contacting customers to ensure the accuracy of information on the invoices
• Follow up on sales quotes weekly
• Maintain accurate records of all follow ups made with customers with feedback to management
• Updating product knowledge by studying new product descriptions and participation in the on-the-job training opportunities
• Making outbound calls to potential customers and following up on leads by referring the customer to the respective external sales reps

 
 
Salary: R   dependent on experience
 
 
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