Western Cape: Client Service Manager Ref: 4134 posted by NDC Personnel

This position involves overseeing the Services teams to ensure efficient scheduling and a consistently high standard of customer experience. You will manage after-sales service delivery, track and report on team KPIs, oversee call logging and ticket resolution, and ensure customer quotations are prepared and approved timeously.
 
The ideal candidate will bring a minimum of 5 years’ experience in a customer service environment, with at least 3 years in a supervisory or management role. You will need Grade 12, strong IT capability (Excel, Word, Outlook, and PowerPoint), and excellent communication skills. A professional, customer-focused approach, strong interpersonal skills, and a willingness to work standby are essential.
 
To start the application process, send your CV to NDC Personnel and Contractors today: .za / .za.
 
NDC Personnel and Contractors adheres to the requirements of the POPI Act. If you do not hear from us within 14 days, please consider your application unsuccessful.