Western Cape: Compliance Officer -Online Gambling/Gaming posted by Neo Brokers (Pty) Ltd
Job Description
Regulatory Compliance
- Ensure full compliance with the National Gambling Act, provincial licensing authorities (e.g., Western Cape Gambling & Racing Board), and other applicable regulations.
- Monitor legislative changes and interpret their impact on business operations.
- Maintain updated licenses, and ensure adherence to license conditions and reporting timelines.
AML / KYC Compliance
- Ensure compliance with FIC Act requirements, including risk-based customer due diligence (CDD), enhanced due diligence (EDD), and sanctions screening.
- Review and approve suspicious transaction reports (STRs) and submit to the Financial Intelligence Centre (FIC) when required.
- Oversee implementation of internal AML frameworks and transaction monitoring systems.
Responsible Gambling Oversight
- Implement and monitor responsible gambling tools and procedures in line with SA law and best practices.
- Handle self-exclusion processes and ensure customer-facing messaging is compliant.
- Maintain RG training programs for customer-facing teams.
Policy & Procedure Management
- Draft, maintain, and enforce internal compliance policies and standard operating procedures.
- Conduct periodic compliance risk assessments and gap analyses.
- Ensure all customer terms, promotions, and product communications are legally compliant.
Audits & Inspections
- Prepare for and support regulatory audits, investigations, and reviews by local authorities.
- Conduct internal audits and compliance reviews across departments.
Reporting & Record-Keeping
- Maintain all regulatory filings, licenses, and compliance records in an organised and auditable format.
- Provide monthly/quarterly reports to senior management on compliance risk and key metrics.
Training & Communication
- Deliver regular compliance training to staff on AML, RG, and legal obligations.
- Serve as a point of contact for compliance queries from internal departments and regulators.
Requirements:
- Bachelor’s degree in Law, Risk, Business, or related field.
- Minimum 3–5 years’ experience in compliance, preferably in gambling, financial services, or a similarly regulated environment.
- In-depth knowledge of the National Gambling Act, FIC Act, and relevant provincial legislation.
- Strong attention to detail, confidentiality, and ethical judgment.
- Excellent communication, reporting, and interpersonal skills.
- Proficient in MS Office and compliance software (e.g., SEON, ComplyAdvantage, etc.).
- Excellent negotiation, communication, and relationship management skills.
- Data-driven mindset with proficiency in Excel, Google Analytics, or similar tools.
- Fluent in English; knowledge of local South African languages is an advantage
- Familiarity with provincial licensing (e.g., Western Cape Gambling & Racing Board).
- Experience in both mobile and desktop gaming environments.
- Exposure to sportsbook and casino products.
Location: Century City- Cape Town
Department: Compliance
Reports To: Head of Department
Job Type: Full-Time -In office
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