Job Description
- Manage tenant billings and monthly recoveries including utilities, rates, levies, and expenses
- Ensure all recoverable expenses are billed accurately and recovered in full
- Perform reconciliations for municipal services, rates, levies, and recoveries
- Maintain monthly municipal control sheets and daily debtors reports
- Conduct tenant deposit audits, process refunds, and manage tenant deposits
- Process tenant account openings, closures, adjustments, and reconciliations
- Handle all tenant queries relating to accounts, billing, and recoveries
- Manage debt collection processes including arrears follow-ups, reminders, and reporting
- Issue letters of demand, arrears SMS notifications, and payment reminders
- Liaise with attorneys regarding defaulting tenants and legal handovers
- Send tenant statements and manage debit order setup and processing
- Capture receipts, complete banking documentation, and follow up on unallocated payments
- Report cash received in line with FICA requirements
- Liaise with meter reading companies, utility providers, and service partners
- Log tenant maintenance calls, escalate to facilities, and follow up on progress and satisfaction
- Assist with bank reconciliations and general financial reconciliations when required
- Maintain accurate records, scanning, filing, and documentation
- Assist auditors and support audit processes
- Stand in for facilities or finance functions when required
- Support managers, property managers, and facilities teams administratively
- Adhere to all internal workflows, processes, confidentiality, and compliance requirements
Key Requirements:
- Proven experience as a Debtors Clerk within a property management environment
- Strong understanding of tenant billing, recoveries, and reconciliations
- Excellent numerical accuracy and attention to detail
- Strong customer service, communication, and problem-solving skills
- Ability to manage high volumes of work and multiple priorities
- Proficient in MS Office; property management systems (e.g. MDA) advantageous
- Ability to work independently and manage time effectively
- High level of integrity and confidentiality
Salary: Market-related, depending on experience
Email your CV to: .za
Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Western Cape
In the Western Cape, the finance and accounting profession is a thriving industry with a strong demand for skilled professionals. Typically, the job market trends indicate a steady growth in the need for finance and accounting expertise across various sectors. This is often driven by the increasing importance of financial management, regulatory compliance, and data-driven decision-making in businesses.
When it comes to salaries, it’s common to see broad ranges varying depending on factors like experience, company size, and industry sector. Generally, entry-level positions can expect salaries ranging from R250 000 to R400 000 per annum, while senior roles may command salaries between R600 000 and R1 200 000 or more, depending on the individual’s qualifications and level of expertise.
Common skills required for finance and accounting roles in Western Cape include proficiency in financial software such as QuickBooks, Xero, or SAP; strong analytical and problem-solving skills; excellent communication and interpersonal skills; attention to detail and organisational abilities; knowledge of tax laws and regulations; and experience with budgeting and forecasting tools. Typically, a degree in commerce, accounting, or a related field is also essential.
Industry sectors commonly employing finance and accounting professionals include the financial services sector, technology industry, manufacturing sector, and corporate organisations. These roles often involve providing financial guidance, managing budgets, preparing financial reports, and ensuring compliance with regulatory requirements.
For those looking to advance their careers in finance and accounting, career development opportunities abound. Typically, experienced professionals can move into senior management positions or pursue specialisations like forensic accounting, audit, or financial planning. Others may choose to transition into related fields like business consulting, investment banking, or entrepreneurial ventures. With continuous learning and professional development, finance and accounting professionals in Western Cape can enjoy a rewarding and challenging career with opportunities for growth and advancement.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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