Cape Town: Code 10 Driver x2 posted by KERSTON FOODS CC

About the Role

The ideal candidate will represent Kerston Foods professionally at the customer interface, achieving superior levels of customer satisfaction.

Key Responsibilities

• Reviewing order details before and on site of delivery to ensure the right stock is delivered to the correct customer.
• Check and review deliveries with customers to ensure products meet their needs.
• Obtain delivery confirmations from each customer and complete administrative requirements.
• Engage with customer in a friendly, service-oriented way at premises to ensure high satisfaction levels.
• Maintain open communication with sales department to share customer information & observations and jointly address customer needs and concerns.
• Adhere to the company’s offloading procedure in coordination with assistant to ensure right product quality and quantity at customer premises/location.
• Organize orders in the most efficient manner on the truck that will speed up delivery & make it easy for offloading the stock, taking into account any special requests, after each customer drop/delivery.
• Communicate with the fleet coordinator any route changes that occur due to unforeseen circumstances & ensure customer is aware.
• Plan the route as per addresses, with anticipation of delays optimize the route within agreed parameters.
• Plan for steps that can be taken to make up time (e.g., so that a customer that is more flexible could be shifted last in the queues to then enable say 5 other customers to get delivery on time.
• Report any accidents or injuries to Supervisors immediately
• Notify supervisors about any major repairs and maintenance.
• Perform vehicle inspection such as checking fluid level and tire pressure. Perform vehicle inspection before and after each trip.
• Follow South African driving requirements and road regulations always.
• Maintain the vehicle clean and safe, as well as to branding and appearance standards.
• Adhere to company operating procedures in delivering fragile and hazardous products.
• Maintain trucks and food-dispensing equipment in sanitary working conditions.
• Engage with dispatch on the orders prepared for loading and ensure accuracy against orders in a joint agreed process.
• Organize the orders within the truck in most efficient ways to enable quick drops.
• Liaise with the accounts department to receive authorization for COD customers before leaving the premises.
• Adhere to company operating policies and procedures with regards to preparing all documents relating to deliveries and processing payments for delivered stock.

Requirements

• Valid driver’s license
• Ability to work independently and as part of a team

Qualifications

• None specified

Salary & Benefits

• Competitive salary will be discussed during the interview process.