Menu Close

Western Cape: EXECUTIVE HOUSEKEEPER posted by Morea House

Advertisement



Job Description

CORE WORK ACTIVITIES
 
Managing Housekeeping Operations

  • Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Works effectively with the Engineering department on guestroom maintenance needs.
  • Supervises the property general cleaning schedule.
  • Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies.
  • Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
  • Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
  • Supports and supervises an effective inspection program for all guestrooms and public space.
  • Communicates areas that need attention to staff and follows up to ensure understanding.
  • Ensures all employees have proper supplies, equipment and uniforms.

 
Managing Departmental Costs

  • Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
  • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

 
Ensuring Exceptional Customer Service

  • Responds to and handles guest problems and complaints.
  • Strives to improve service performance.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
View Job  South Africa: Assistant Outlet Manager

 
Conducting Human Resources Activities

  • Participates as needed in the investigation of employee accidents.
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
  • Ensures employees understand expectations and parameters.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Participates in employee progressive discipline procedures.

 



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
View Job  Eden: Senior Chef De Partie - Luxury Boutique Hotel - George I Lb posted by Kendrick Recruitment
You'll receive alerts for new jobs in Western Cape, Western Cape


Job Seeker Tip

Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Isando: Key Account Manager Isando posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Jobs 4 All Logistics Sales

Purpose of the RoleThe Key Account Manager (KAM) is responsible for unlocking the next phase of growth by developing and…

View Job

Isando: Pre-Owned Operations Manager posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Jobs 4 All Logistics Sales

Role Purpose The Pre-Owned Operations Manager will establish, manage, and grow the pre-owned vehicle operations, initially focusing on professionalising the...

View Job

Gauteng: Millwright Pretoria posted by Jobs 4 All

Jobs in Gauteng October 22, 2025
Engineering Management Jobs 4 All

Job SummaryThe Millwright will be responsible for performing mechanical maintenance, repairs, and installations on industrial machinery and equipment to...

View Job

Eastern Cape: Purchaser Port Elizabeth posted by Jobs 4 All

Jobs in Eastern Cape October 22, 2025
Jobs 4 All Logistics Sales

Purpose of the Role Responsible for the planning, selection, and purchasing of goods and services for the Coega Plant, including…

View Job  Pretoria East: Sales - Quite urgent posted by EDUvelopment
View Job

Western Cape: Software Architect posted by Communicate Finance

Jobs in South Africa October 22, 2025
Communicate Finance Research and Development

Prove you’re not just designing for success—you’re designing against failure.Systems Architecture: Microservices, event-driven design, distributed systems,...

View Job

Gauteng: Cybersecurity Specialist posted by Communicate Finance

Jobs in Gauteng October 22, 2025
Communicate Finance Research and Development

Prove you can outsmart even the cleverest cyber-villain!Threat Hunting Instincts: Finding hidden dangers in networks and systemsSecurity Tool Mastery:...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area