Western Cape: Federal ICT Associate (IT Support Engineer) posted by Network Finance

March 2, 2026 Jobs in South Africa

Network Finance

Western Cape

Other Administration/PA/Secretary

Job Description

This opportunity suits someone who enjoys hands-on IT support, problem-solving, and working in a dynamic, high-pressure environment.

Key Responsibilities

Provide professional ICT support to staff and stakeholders across applications, hardware, and infrastructure.
Install, configure, test, and maintain networks, operating systems, software, and system management tools.
Perform fault finding on desktops and laptops when tickets are logged.
Provide basic troubleshooting on LAN/WAN, Wi-Fi, and IP networks, escalating where required.
Set up laptops, desktops, printers, phones, and replacement equipment.
Maintain and administer Windows Server, Windows Desktop, Mac OS, antivirus systems, and Office 365.
Manage and respond to tickets through the service desk system, ensuring timely resolution and escalation.
Support meetings, conferences, and off-site events with ICT setup and testing.
Assist with implementation, upgrades, and support of business applications.
Maintain ICT asset registers, equipment records, and procurement documentation.
Obtain quotes for hardware and services and ensure equipment is tracked and signed in/out correctly.
Travel to regional offices for support and events when required.

Minimum Requirements

National Senior Certificate (Matric).
Certificate or Diploma in IT or related field.
Minimum 2 years’ experience in an ICT / IT Support role.
Experience supporting Microsoft Office applications.
Experience with Windows Operating Systems, installations, and troubleshooting.
Exposure to network setups and issue resolution.
Experience troubleshooting desktop and laptop hardware.
Basic to intermediate knowledge of computer hardware and networking.

Technical Exposure

Windows Server and Desktop environments.
Active Directory administration.
Office 365 administration.
LAN/WAN, Wi-Fi, IP networking.
Antivirus and endpoint protection.
Ticketing systems and service desk workflows.

Skills & Attributes

Strong communication skills.
High attention to detail.
Excellent time management and organisation.
Able to work independently and take initiative.
Performs well under pressure.
Comfortable supporting demanding users and environments.
Additional South African language advantageous.

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Additional Requirements

Valid driver’s licence advantageous.
Access to a reliable, insured vehicle.
High level of confidentiality, integrity, and professionalism.
Ability to meet tight deadlines in a high-pressure environment.

What’s On Offer

Permanent role with probation period.
Exposure to a broad ICT environment.
Dynamic, fast-paced working environment.
Opportunity to grow within a professional IT team.
Market-related remuneration.

Apply Now!

For more information contact:
Raees Sadek
IT Recruitment
Researcher
(***)***-****

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Administration/PA/Secretary Jobs in Western Cape

In the Western Cape, Other Administration, PA, and Secretary positions are in high demand across various industries. Typically, these roles involve providing administrative support to professionals and executives, managing day-to-day operations, and maintaining accurate records. Generally, this field is considered a vital component of any organization, ensuring seamless day-to-day functioning.

Salaries for Other Administration, PA, and Secretary roles can vary greatly depending on factors like experience, company size, and industry sector. Broadly speaking, salaries typically fall within the range of R400 000 to R800 000 per annum, with a common band being between R500 000 and R600 000. However, it’s essential to note that these figures are approximate and can fluctuate based on individual circumstances.

Common skills for this type of role include administrative software proficiency (e.g., Microsoft Office), excellent communication and interpersonal skills, organisational and time management abilities, and the capacity to maintain confidentiality. Other valuable skills include data entry, record-keeping, and basic bookkeeping.

Many industries in Western Cape employ these roles, particularly in sectors like financial services, technology, manufacturing, and healthcare. In the financial services sector, for example, you may find administrative assistants supporting senior executives or managing client records. Similarly, in the technology industry, PA’s are often responsible for coordinating meetings, scheduling appointments, and preparing materials for presentations.

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Career development opportunities for those in Other Administration, PA, and Secretary roles can vary depending on individual interests and goals. Typically, experience can lead to progression into more senior administrative positions or even specialist roles like office manager or operations coordinator. Some may choose to pursue further education or training to advance their skills or transition into related fields.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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