Job Description
Manages service aspects in all food and beverage assigned areas and events.
Manages all F&B outlets to ensure proper room preparation, including set-up of tables, chairs, table settings, glassware, etc.
Confirms that all service staff are in proper uniform and adhere to our appearance standards.
Hires, manages, and trains staff in all technical and non-technical aspects of their role, including standards of quality and service.
Creates, maintains, and distributes weekly staff schedules and communicates changes as appropriate to all.
Communicates with service and kitchen staff regarding reservations and / or special events
Evaluates and supervises performance and carries out disciplinary action as needed, in accordance with the disciplinary code.
Responsible for employee relations issues and reviews incidents with Human Resources.
Completes and administers employee performance appraisals.
Conducts monthly beverage inventories and quarterly China, glass and silverware inventories.
Opens and closes venues / premises regularly. Responsible for ensuring all doors are secure upon departure
Controls costs of all food and beverage outlets by assisting management, in purchasing, maintaining effective profit and loss controls and monitoring labour costs
Maintains accurate daily and weekly punch details for service staff and processes daily sales reports
Maximizes food and beverage sales
Training staff in and adhering to all safety, sanitation, food preparation, food storage and alcohol beverage control policies
Maintains member and guest satisfaction
Maintain consistency of service by being aware of and prepared for all course events, large parties and reservations that may affect food and beverage service operations.
Ensures a pleasant dining experience in all venues by collaborating with Culinary Director in the creation of menus and menu pricing as requested.
Communicates and teams well with other departments (Banquet/Functions
Requirements:
Grade 12
A formal hospitality qualification
At least 3+ years’ experience in a senior F&B Management role in a similar environment
Able to effectively control the Food & Beverage cost.
Budgeting, cost control, inventory management, forecasting, pricing.
Team motivation, training, scheduling, delegation, conflict resolution, performance management.
Food safety/health regulations, menu knowledge (wine, spirits)
POS/restaurant software, inventory systems, industry trends.
Communication (verbal/written), organization, problem-solving, multitasking, adaptability, working under pressure.
Proactive, self-motivated, detail-oriented, flexible (nights/weekends).
About Estate Agent Jobs in Western Cape
The Estate Agency profession is a thriving sector in the Western Cape, South Africa, with a strong demand for skilled professionals to manage and sell properties. Typically, estate agents work with private clients, property developers, or real estate investment companies, helping them buy, sell, and rent out properties. Generally, this field offers a stable career path with opportunities for growth and advancement.
Salaries for estate agents in the Western Cape can vary widely depending on factors such as experience, company size, industry sector, and location. Typically, entry-level positions may start within a broad range of R200 000 to R400 000 per annum, while experienced professionals can earn salaries between R500 000 to R1 000 000 or more per year, often with additional commissions and bonuses. However, these figures are only general estimates, and actual salaries may differ depending on individual circumstances.
Common skills required for an estate agent include strong communication and interpersonal skills, as well as the ability to work independently and manage multiple clients simultaneously. Other essential skills typically include market knowledge, negotiation and sales techniques, and proficiency in property-related software and technology. Many estate agencies also require or prefer candidates with a high school diploma or equivalent, as well as relevant experience or training in the industry.
The Western Cape is home to various industries that commonly employ estate agents, including the financial services sector, technology industry, and manufacturing sector. Estate agents working in these sectors may be responsible for managing property portfolios, advising clients on investment opportunities, or facilitating transactions between buyers and sellers.
Career development opportunities for estate agents in the Western Cape are often linked to their performance, experience, and willingness to take on additional responsibilities. Typically, career progression paths include moving into senior sales roles, taking charge of branch operations, or pursuing specialized skills such as property valuations or real estate investment analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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