Job Description
About the Role
Hire Resolve, an established telecommunications and technology solution provider, is seeking a highly skilled Infrastructure Engineer to join their Network Operations team. The ideal candidate will provide expert-level support and lead the diagnosis/resolution of complex network issues, while owning the full lifecycle management of core network systems.
Key Responsibilities
- Advanced Support & Resolution: Provide expert-level support and lead the diagnosis/resolution of complex, critical network, and voice connectivity issues (routers, switches, firewalls, APNs, wireless) in alignment with SLAs.
- Configuration & Maintenance: Own the full lifecycle management of core network systems, including configuration, implementation, upgrades, patching, and change management following ITIL best practices.
- Performance & Optimisation: Proactively monitor, analyse, and optimise performance in high-availability, carrier-grade networks using advanced tools.
- Architecture & Strategy: Provide input to technical strategy, market evolution, and architecture oversight. Engage with clients and vendors to translate requirements into effective network solutions.
- Escalation & Leadership: Act as a senior escalation point, provide mentorship to junior engineers, and participate in an on-call rotation for critical incident response and service restoration.
- Compliance & Documentation: Ensure network operations adhere to regulatory compliance (ICASA, POPIA, etc.) and security best practices. Produce and maintain high-quality technical documentation and SOPs.
Requirements
- Networking Expertise: Advanced proficiency in routing and switching protocols (BGP, OSPF, MPLS, VLANs, STP).
- Security Acumen: Strong expertise in network security principles, including firewall design, VPNs, IDS/IPS, and threat mitigation.
- Hands-on Experience: Proven experience with carrier-grade hardware (e.g., Cisco, Juniper, Fortinet) and troubleshooting complex multi-technology environments (IP, voice, cloud, SD-WAN, hybrid networks).
- Leadership & Communication: Demonstrated ability to lead projects, mentor staff, and translate technical solutions into clear business impact for stakeholders.
- Personal Attributes: Self-driven, focused on continuous improvement, exceptional problem analysis, adaptability, and attention to detail. Basic scripting skills are a plus.
Qualifications
CCNP (Cisco Certified Network Professional) or higher (CCIE preferred)
JNCIA / JNCIP (Juniper Networks Certified Internet Associate/Professional)
ITIL Foundation or equivalent
Additional certifications in security (CISSP, Fortinet NSE) or cloud networking
Salary & Benefits
Competitive salary based on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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