Job Description
Manage day-to-day administration including schedules, timesheets, rosters, and staff documentation.
Maintain and update SOPs, compliance files, and audit preparation documents.
Support procurement processes, including supplier communication and purchase order management.
Assist with data capture, stock control documentation, and supplier invoicing support.
Coordinate communication between departments and prepare meeting minutes.
Support HR processes such as onboarding, training documentation, and leave administration.
Assist managers with report preparation, dashboards, and incident log updates.
Support guest communication, booking confirmations, and event administration as needed.
Keeping accurate, accessible and up-to-date administrative records.
Efficient and timely completion of operational administrative tasks.
Improved internal communication flow and follow-up.
Effective support during audits, operational reviews and compliance checks.
Requirements:
Grade 12
At least 3+ years’ experience in a similar position within the hospitality industry
Strong administrative and organisational skills with high attention to detail.
Data accuracy and proficiency in MS Office, Google Workspace and hospitality systems.
Excellent written and verbal communication skills.
Ability to multitask and manage competing priorities in a dynamic environment.
Proactive problem-solving mindset with a calm, service-oriented approach.
A degree in Hospitality, Office Management, or a related field (advantageous).
Familiarity with systems such as Opera, Dine plan, and Teams is beneficial.
About Estate Agent Jobs in Western Cape
The Estate Agency profession is a thriving sector in the Western Cape, South Africa, with a strong demand for skilled professionals to manage and sell properties. Typically, estate agents work with private clients, property developers, or real estate investment companies, helping them buy, sell, and rent out properties. Generally, this field offers a stable career path with opportunities for growth and advancement.
Salaries for estate agents in the Western Cape can vary widely depending on factors such as experience, company size, industry sector, and location. Typically, entry-level positions may start within a broad range of R200 000 to R400 000 per annum, while experienced professionals can earn salaries between R500 000 to R1 000 000 or more per year, often with additional commissions and bonuses. However, these figures are only general estimates, and actual salaries may differ depending on individual circumstances.
Common skills required for an estate agent include strong communication and interpersonal skills, as well as the ability to work independently and manage multiple clients simultaneously. Other essential skills typically include market knowledge, negotiation and sales techniques, and proficiency in property-related software and technology. Many estate agencies also require or prefer candidates with a high school diploma or equivalent, as well as relevant experience or training in the industry.
The Western Cape is home to various industries that commonly employ estate agents, including the financial services sector, technology industry, and manufacturing sector. Estate agents working in these sectors may be responsible for managing property portfolios, advising clients on investment opportunities, or facilitating transactions between buyers and sellers.
Career development opportunities for estate agents in the Western Cape are often linked to their performance, experience, and willingness to take on additional responsibilities. Typically, career progression paths include moving into senior sales roles, taking charge of branch operations, or pursuing specialized skills such as property valuations or real estate investment analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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