Western Cape: Learning and Development Manager posted by MSC Cruises
Posted on 2025-07-27 00:00:00
| Employer | MSC Cruises |
|---|---|
| Category | Design |
| Location | Western Cape / Western Cape |
Job Summary
- Oversee the learning & development programs, is the e-learning system owner onboard and ensure all crew are knowledgeable and compliant with regulations through our e-learnings
- Ensure consistent reporting and observance of all learning requirements, including e-learning
- Take care of the Train the Trainer training onboard, the learning calendar and support our trainers
- Make the necessary follow up after the train the trainer program by continuously supporting and coaching the managers in delivering on the job training, by tracking this is being done and by reporting to the headquarters
- Conduct (soft skills) and facilitate (technical training) learning sessions and other learning initiatives, inspiring our crew and management with a communicative, empathetic, open-minded, and highly adaptable approach
- Create and execute actions together with HRD and the shoreside Crew Learning and Strategy team
- Make sure that all the on-the-job training needed for internal mobility or promotion moves are correctly performed onboard, liaising with the onboard Head of
- Departments, the Crew HR Coordinators and the Crew Learning and Strategy Team
- Proactively work with HOD to create training plans when/if needed.
- Report issues on e-learning and other learning activities or ideas to TFS – Learning and Corporate Crew Learning Manager
- Report on learning programs, targets, sessions, compliance, and attendance
- Support when required the HRD with day-to-day tasks and administration of onboard operations, creating and maintaining a positive working environment for our crew: from administrative tasks to engagement activities, from onboarding to internal mobility, etc.
- If required, create and manage the wellbeing calendar ensuring our crew is motivated and well taken care of
- Oversee the delivery of wellbeing activities and crew recognition programs, ensuring crew is motivated
- Report for wellbeing spaces, activities, and budgets
QUALIFICATIONS
- Learning & Development, HR, Teaching or Education or CIPD qualified
- 3 years previous experience in a similar position and/or as trainer
- Excellent public speaking skills, and the ability to thrive in a dynamic environment
- Excellent written & verbal skills
- High interpersonal competencies – Passion for people and their wellbeing
- Good knowledge of MS Office, Power Point, Excel, SharePoint…
- Experience with blended learning and LMS programs
- Fluent in English (B2 level) and any other language is a strong advantage
DOCUMENTS REQUIRED
- Police Clearance
- Valid Passport
Click Go Apply to apply online!
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