| Date | 2024-09-17 |
|---|---|
| Job Title | Onsite Customer Support Technician |
| Employer | Persona Staff More Information |
| Salary | 0 |
| Category | It Computer |
| Location |
Western Cape / Western Cape |
Job Summary
Qualifications and Education
Requirements:
- 1-3 years of experience in the industry
- CompTIA A+ (or equivalent)
- CompTIA Network+ (or equivalent)
- Microsoft Certifications:
- Fundamentals (900’s)
- Preferred Skills:
- Microsoft Office
- Desktop
- Server
- Azure
- OneDrive
- SharePoint
Key Responsibilities
- Technical Support:
- Providing on-site technical support to the designated customer, including creation, assignment, resolution, and closure of support tickets
- Areas of Support:
- Windows Desktop Support
- Basic Microsoft Server Support
- Basic Network Support
- Basic PBX Solution Support
- Microsoft 365 Management
- Data Management
- Documentation:
- Maintaining all ICT-related information in a documented format
- Processes:
- Monitoring current ICT processes to ensure their relevance and up-to-date status
- Assessing customer environments to identify opportunities for improvement
- Customer Interaction:
- Direct engagement with the designated customer to address their queries and concerns
- Traveling between sites as needed for support
- Professionalism:
- Adherence to corporate standards of professionalism
- Language:
- Have a good grasp of the English language.
Work Conditions
- Onsite presence at client locations.
- May require occasional travel between multiple sites.
To apply please forward your CV to Persona Staff
Onsite Customer Support Technician position available in Western Cape, Western Cape. This job position was posted by Persona Staff. The job has been posted as a char8000 ad on 2024-09-17 at 01:08:57 in the It Computer category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Cape Town City Centre: Onsite Customer Support Technician
Qualifications and Education Requirements: 1-3 years of experience in the industry CompTIA A (or equivalent) CompTIA Network (or equivalent) Microsoft Certifications: Fundamentals (900â??s) Preferred Skills: Microsoft Office Desktop Server Azure OneDrive S
View Job
Onsite Customer Support Technician
Western Cape: Onsite Customer Support Technician posted by Persona Staff
Qualifications and Education Requirements:1-3 years of experience in the industryCompTIA A+ (or equivalent)CompTIA Network+ (or equivalent)Microsoft Certifications:Fundamentals (900’s)Preferred Skills:Microsoft Office DesktopServerAzureOneDriveS
View Job
Onsite Customer Support Technician
Email Alerts
Click the button below and submit your email to receive email alerts with the latest jobs.
This service is offered by Result Generation
We do not save your information, and your email is the only information we forward to the service.
If you wish to unsubscribe, please click here
