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Western Cape: Sales Coordinator posted by Craven Cottage CC

Sales Coordinator

Posted on 2025-04-22

Employer Craven Cottage CC
Salary 0
Category Professions
Location Western Cape  /  Western Cape

Job Summary

Duties:


 
Client communication: Respond to inquiries from potential clients regarding room types, availability, pricing, packages, and event options.
Proposal generation: Create customized proposals outlining details of the client`s desired event, including pricing and room blocks.
Sales tracking: Maintain accurate records of sales leads, bookings, and follow-ups in the hotel`s property management system.
Contract management: Assist in drafting and finalizing contracts with clients, ensuring all terms are clearly defined.
Event coordination: Collaborate with other departments to coordinate logistics for events, including catering, room setups, and audiovisual needs.
Customer relationship management: Build and maintain relationships with clients, including follow-up calls to ensure satisfaction and encourage repeat business.
Market research: Stay informed about competitor pricing and offerings to maintain a competitive edge.
Sales reporting: Generate regular sales reports analysing booking trends, revenue performance, and key metrics.
Administrative tasks: Manage sales-related paperwork, update client information, and handle data entry.
 

Requirements:


 
Grade 12
A formal qualification
Experience in an administrative role in a large hospitality operation / hotel
Excellent communication skills: Ability to clearly articulate information to clients both verbally and in writing
Strong organizational skills: Efficiently manage multiple sales leads, bookings, and deadlines
Customer service focus: Prioritize client satisfaction throughout the booking process
Sales acumen: Understand sales techniques and strategies to close deals effectively
Proficiency in sales software: Familiarity with hotel property management systems and CRM platforms
Attention to detail: Ensure accuracy in all sales documents and communication
Sales Coordinator position available in Western Cape, Western Cape. This job position was posted by Craven Cottage CC. The job has been posted as a char8000 ad on 2025-04-22 at 01:33:47 in the Professions category

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