Job Description
Coordinate daily scheduling of spa facilitators and treatment rooms
Ensure smooth workflow and optimal therapist utilisation
Assist with guest check-ins and appointment management
Liaise with the spa manager, therapists, and front desk to ensure excellent client service
Oversee cleanliness and readiness of treatment areas
Handle guest requests, feedback, and general queries professionally
Support inventory checks and basic administrative tasks
Requirements:
Grade 12
Previous experience in spa operations, hospitality coordination, or wellness environments
Spa therapy experience (advantageous)
Excellent communication, organisation, and multitasking skills
Strong attention to detail and time management
Professional, calm, and guest-focused demeanour
Ability to work flexible shifts, including weekends and public holidays
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