Western Cape: Senior Sales Representative – Interior / Décor posted by Time Personnel

About the Role

We are seeking a highly experienced Senior Sales Representative to join our team in Cape Town. As a seasoned sales professional with a passion for luxury interior design, you will be responsible for developing and nurturing relationships with high-end clients, interior designers, architects, and specifiers. You will provide exceptional customer service, identify new business opportunities, and drive sales of luxury interior products.

Key Responsibilities

• Client Relationship Management: Develop and nurture relationships with high-end clients, interior designers, architects, and specifiers.
• Provide a world-class sales experience to every client, from first enquiry to final delivery.
• Understand client needs and present solutions that match their vision and requirements.
• Drive sales of luxury interior products by identifying new business opportunities, achieving monthly and quarterly sales targets, and expanding the brand’s reach within the luxury market.
• Interaction with clients and developing a good rapport and opening conversations.
• Closing of deals accurately and professionally.
• Creating quotes and invoices according to clients’ needs.
• Project management: overseeing various projects throughout the shop.
• Ensure timely follow-up on all leads and ongoing support to clients.
• Ordering supplies needed and liaising with contractors.
• Ordering correct supplies needed for custom orders.
• Build and maintain strong client relationships with private clients, decorators, and designers.
• Lead and mentor junior team members, ensuring smooth daily operations and positive team culture.
• Oversee showroom presentation and ensure all merchandise is showcased beautifully.
• Assist with sales administration, quotes, invoicing, and client follow-ups.
• Coordinate daily store operations, stock management, and workflow planning.
• Act as a senior point of contact for customer queries and service recovery.

Requirements

• 2 – 4 years’ experience in a similar sales role.
• Fluent in English and Afrikaans.
• Proactive, self-motivated, and comfortable working independently.
• Shopify or general e-commerce management experience (Advantageous).
• Interior design background or antique knowledge (Advantageous).
• Previous people-management or supervisory experience.
• An outgoing confident personality with excellent verbal and written communication skills.
• Very well groomed. Always presenting their best image and presentation to be the front face of their company where they deal with upmarket clientele and International clients.

Qualifications

• Grade 12

Salary & Benefits

Salary: Negotiable dependent on experience