Western Cape: Social Facilitator – Community Engagement and Liaison Plumstead, Cape Town posted by MINT KULCA
Posted on 2025-07-25 00:00:00
| Employer | MINT KULCA |
|---|---|
| Category | Client Services/Sales Support |
| Location | Western Cape / Western Cape |
Job Summary
THE MINIMUM REQUIREMENTS FOR THE ROLE ARE:
- VALID MATRIC/GRADE 12 CERTIFICATE, WITH PROVEN EXPERIENCE in community engagement, social facilitation, and project coordination
- STRONG INTERPERSONAL AND COMMUNICATION SKILLS, with confidence engaging diverse communities and liaising with local officials
- PPOFICIENCY IN DATA COLLECTION AND ANALYSIS, including community profiling, reporting, and drawing actionable insights
- FLUENCY IN BOTH ENGLISH AND AFRIKAANS
- VALID DRIVERS LICENCE AND OWN RELIABLE VEHICLE, with the ability to travel throughout Cape Town as needed.
DUTIES WILL INCLUDE:
- Community Engagement & Facilitation: Organise and lead dialogues, workshops, and meetings to gather input, build trust, and promote inclusive participation.
- Stakeholder Liaison: Build strong working relationships with ward councillors, sub-councils, and other local role players to ensure smooth collaboration.
- Community Profiling & Data Collection: Conduct micro-profiling to understand the demographics, needs, challenges, and unique dynamics of the communities we serve.
- Information Dissemination: Plan and manage outreach efforts, including leaflet drops and other communication methods, to keep communities informed and up to date.
- Team Leadership: Coordinate activities with internal teams and guide field staff (such as ground workers) to ensure that engagement efforts are well-executed and aligned with project goals.
- Flexibility: Be available for after-hours or weekend sessions when needed to ensure accessibility and meet community availability.
As a Social Facilitator, you’ll play a key role in making sure communities are informed, involved, and empowered throughout each stage of our projects.
IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU:
Someone who brings heart, clarity, and commitment to every interaction. If the qualities below describe you, we’d love to meet you:
- Client Focus: You prioritise the needs of communities and stakeholders, earning trust through respectful, transparent engagement that ensures every voice is heard.
- Social Skills: You communicate with ease, listen deeply, and engage confidently with people from all walks of life — even in complex group dynamics.
- Cooperation: You’re a true team player, able to work across roles and with diverse groups, from councillors to community members, sharing knowledge and supporting shared goals.
- Planning: You’re organised and reliable, able to coordinate meetings, community sessions, and outreach with precision, keeping things on track and on time.
- Listening Skills: You don’t just hear, you understand. You’re skilled at capturing perspectives, concerns, and insights accurately and using them to inform your work.
- Adaptability: You stay calm and flexible when plans shift, adapting your approach to suit changing community dynamics or unexpected challenges.
- Results Orientation: You focus on impact, not just activity. You deliver high-quality work efficiently, whether it’s a successful meeting, a clear report, or timely feedback to stakeholders.
- Integrity: You’re guided by honesty, respect, and strong ethics in every interaction, always representing the community fairly and responsibly.
Click Go Apply to apply online!
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