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Western Cape: Support and Services Administrator posted by Persona Staff

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Job Description

About the Role

Persona Staff is seeking a highly organized and customer-focused Support and Services Administrator to join our team in the Western Cape. As a key member of our support team, you will be responsible for managing incoming calls, logging service calls, and ensuring a professional first point of contact for our clients.

Key Responsibilities

  • Manage incoming calls and ensure a professional first point of contact
  • Log service calls and update customer info
  • Allocate all details
  • Update the customer info if changed
  • Assign to correct department based on tags
  • Check MPS Monitoring weekly, including toner alerts and parts status
  • Generate quotes for fibre services
  • Notify ordering department once quote is accepted by customer
  • Do follow-ups with Project Manager assigned to deal

Requirements

  • Matric is essential
  • Comfortable on phones
  • Fast typist
  • Basic IT skills
  • Worked on Salesmate or similar CRM (If not, training will be provided)
  • Calm clear talker
  • Organised
  • Learns quick

Qualifications

  • No formal education mentioned, therefore no qualifications section

Salary & Benefits

Salary expectations should be included with the application.

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Technician Jobs in Western Cape

In the Western Cape region of South Africa, the automotive industry is a significant sector with many opportunities for skilled technicians. Generally, the demand for trained and experienced automotive technicians remains high, driven by the constant need for maintenance and repairs in the province’s fleet of vehicles.

Typically, salaries for automotive technicians in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level technicians to earn between R30 000 and R50 000 per annum, with more senior roles potentially commanding higher salaries, often ranging from R60 000 to R100 000 or more, depending on qualifications, experience, and specific company requirements. However, these figures are only general guidelines and may not reflect the actual compensation for individual positions.

Common skills required for automotive technicians in Western Cape include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong understanding of vehicle systems and components. Additionally, many employers place a high value on technical certifications, such as those offered by the National Association of Automobile Engineers (NAFE) or the South African Bureau of Standards (SABS). Other valuable assets often include proficiency in diagnostic tools, experience with computerized engine management systems, and a basic understanding of electrical and electronic systems.

The automotive industry sector in Western Cape commonly employs technicians across various sub-sectors, including manufacturing, financial services, transportation, and government. In the manufacturing sector, for example, technicians may work on assembly lines, inspecting and maintaining vehicles to ensure they meet quality standards. In contrast, those working in the financial services sector might focus on servicing luxury vehicles owned by high-net-worth individuals or companies.

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Career development opportunities are also available for automotive technicians in Western Cape, with many employers providing training programs or career advancement schemes. Typically, technicians can progress from junior roles to senior positions, such as team leader or supervisor, after gaining several years of experience and completing relevant training or certifications.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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Posted in Jobs in South Africa, Jobs in Western Cape

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Western Cape: Support and Services Administrator posted by Persona Staff

Advertisement



Job Description

About the Role

We are seeking a highly organized and detail-oriented Support and Services Administrator to join our team in Cape Town, Western Cape. As a key member of our support staff, you will be responsible for managing incoming calls, logging service calls, and providing exceptional customer service to our clients.

Key Responsibilities

  • Manage incoming calls and ensure a professional first point of contact
  • Log service calls and update customer information using Salesmate CRM
  • Logging calls in Salesmate CRM after the call ended
  • Updating customer profiles with new details
  • Allocating all necessary details
  • Assigning tasks to correct departments based on tags
  • Monitor MPS (Maintenance, Parts, and Services) for toner alerts weekly
  • Checking toner levels and notifying the ordering department when low
  • Generate quotes for fibre services and notify the ordering department when accepted by customers
  • Following up with the project manager assigned to each deal

Requirements

  • Matric is essential
  • Comfortable on phones
  • Fast typist
  • Basic IT skills
  • Worked on Salesmate or similar CRM (training will be provided if not)
  • Calm and clear talker
  • Organised
  • Learns quickly

Qualifications

  • Basic computer skills (if not mentioned, no qualifications section is needed)

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA compliant, and all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013.

View Job  Gauteng: Junior Salesforce Developer posted by Manpower Group

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Technician Jobs in Western Cape

In the Western Cape region of South Africa, the automotive industry is a significant sector with many opportunities for skilled technicians. Generally, the demand for trained and experienced automotive technicians remains high, driven by the constant need for maintenance and repairs in the province’s fleet of vehicles.

Typically, salaries for automotive technicians in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level technicians to earn between R30 000 and R50 000 per annum, with more senior roles potentially commanding higher salaries, often ranging from R60 000 to R100 000 or more, depending on qualifications, experience, and specific company requirements. However, these figures are only general guidelines and may not reflect the actual compensation for individual positions.

Common skills required for automotive technicians in Western Cape include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong understanding of vehicle systems and components. Additionally, many employers place a high value on technical certifications, such as those offered by the National Association of Automobile Engineers (NAFE) or the South African Bureau of Standards (SABS). Other valuable assets often include proficiency in diagnostic tools, experience with computerized engine management systems, and a basic understanding of electrical and electronic systems.

The automotive industry sector in Western Cape commonly employs technicians across various sub-sectors, including manufacturing, financial services, transportation, and government. In the manufacturing sector, for example, technicians may work on assembly lines, inspecting and maintaining vehicles to ensure they meet quality standards. In contrast, those working in the financial services sector might focus on servicing luxury vehicles owned by high-net-worth individuals or companies.

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Career development opportunities are also available for automotive technicians in Western Cape, with many employers providing training programs or career advancement schemes. Typically, technicians can progress from junior roles to senior positions, such as team leader or supervisor, after gaining several years of experience and completing relevant training or certifications.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Western Cape, Western Cape


Job Seeker Tip

Consider temporary or contract work to gain experience and potentially convert to permanent roles.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

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Share this to someone who needs a job:
Posted in Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area

Western Cape: Support and Services Administrator posted by Persona Staff

Advertisement



Job Description

About the Role

Persona Staff is seeking a highly organized and detail-oriented Support and Services Administrator to join our team in the Western Cape. As a key member of our support services team, you will be responsible for managing incoming calls, logging service calls, and ensuring that all customer information is up-to-date. If you are a calm and clear talker with excellent communication skills, we want to hear from you.

Key Responsibilities

  • Manage incoming calls and ensure a professional first point of contact
  • Log service calls and update customer info using Salesmate CRM
  • Open new tickets, allocate details, and update customer information if changed
  • Assign to correct department based on tags
  • Monitor MPS and fibre services, checking for toner alerts weekly and notifying the ordering department if levels reach 20%
  • Generate quotes for fibre services and notify the ordering department once accepted by customers
  • Follow up with project managers assigned to deals and manage fibre outage calls

Requirements

  • Matric is essential
  • Comfortable on phones
  • Fast typist
  • Basic IT skills
  • Worked on Salesmate or similar CRM (If not, training will be provided)
  • Calm clear talker
  • Organised
  • Learns quick

Qualifications

  • No formal education mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Technician Jobs in Western Cape

In the Western Cape region of South Africa, the automotive industry is a significant sector with many opportunities for skilled technicians. Generally, the demand for trained and experienced automotive technicians remains high, driven by the constant need for maintenance and repairs in the province’s fleet of vehicles.

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Typically, salaries for automotive technicians in the Western Cape can vary widely depending on factors such as experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level technicians to earn between R30 000 and R50 000 per annum, with more senior roles potentially commanding higher salaries, often ranging from R60 000 to R100 000 or more, depending on qualifications, experience, and specific company requirements. However, these figures are only general guidelines and may not reflect the actual compensation for individual positions.

Common skills required for automotive technicians in Western Cape include mechanical aptitude, problem-solving abilities, excellent communication skills, and a strong understanding of vehicle systems and components. Additionally, many employers place a high value on technical certifications, such as those offered by the National Association of Automobile Engineers (NAFE) or the South African Bureau of Standards (SABS). Other valuable assets often include proficiency in diagnostic tools, experience with computerized engine management systems, and a basic understanding of electrical and electronic systems.

The automotive industry sector in Western Cape commonly employs technicians across various sub-sectors, including manufacturing, financial services, transportation, and government. In the manufacturing sector, for example, technicians may work on assembly lines, inspecting and maintaining vehicles to ensure they meet quality standards. In contrast, those working in the financial services sector might focus on servicing luxury vehicles owned by high-net-worth individuals or companies.

Career development opportunities are also available for automotive technicians in Western Cape, with many employers providing training programs or career advancement schemes. Typically, technicians can progress from junior roles to senior positions, such as team leader or supervisor, after gaining several years of experience and completing relevant training or certifications.

View Job  Western Cape: Executive Personal Assistant & Property Administrator posted by Persona Staff


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Western Cape, Western Cape


Job Seeker Tip

Learn the common software and tools used in your industry - stay current with technology.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Gauteng: Rental Administrator posted by Creative Leadership Solutions

Jobs in Gauteng February 5, 2026
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Share this to someone who needs a job:
Posted in Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area