Technical Account Manager
Posted on 2025-03-17
| Employer | iStaff (Pty) Ltd |
|---|---|
| Salary | 0 |
| Category | Tourism Hospitality |
| Location | Western Cape / Western Cape |
Job Summary
Requirements:
- Grade 12
- Suitable Food Technology/Science Degree
- At least 8 years experience in the food and beverage industry dealing in either an application, production or development position, particularly dealing with beverages (from juices to alcoholic drinks)
- Experience formulating compounds
- Understanding manufacturing processes
- Experience working on SAP
- Willing and able to sample alcoholic beverages
- Willing and able to travel to various African countries, including throughout SA
Duties and
Responsibilities:
- Managing projects in partnership with Application and Sales departments, ensuring consistent project oversight.
- Providing expert assistance with recipe development and packaging technology.
- Serving as a core technical resource for all client projects as needed.
- Guiding product development through various stages, working closely with the Sales team.
- Providing appropriate product solutions that align with client requirements, considering technical specifications, strategic opportunities, and existing product lines.
- Acting as the primary technical contact for clients, handling production and processing inquiries and resolving technical problems at customer facilities.
- Assisting select clients with product trials and approvals, and participating in client visits alongside the Sales team.
- Identifying and resolving technical issues related to product and production, and streamlining processes at client sites.
- Developing technical action plans based on thorough analysis of client production challenges, in collaboration with the client.
- Facilitating effective communication within the division and across related departments.
- Maintaining detailed records of efficient processes within the company`s IT systems.
- Developing tailored production procedures and blending instructions based on client needs.
- Offering hands-on assistance for internal and external grievances related to on-site manufacturing problems, working alongside the Quality department.
- Aiding the business unit`s service and solutions efforts within co-packing and bottling operations.
- Planning and conducting training sessions for internal staff and external partners, in partnership with technical, sales, and other relevant teams.
- Handling and organizing data.
PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable.
Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.
*** In the meantime, please download our EBOOK which will hopefully help you understand our process and how we work.
When applying, ensure your CV is in WORD or PDF format, and not scanned. Scanned CV’s will not be considered. If you are unable to apply through the link we have provided, please upload your CV to our website iStaff (Pty) Ltd
Technical Account Manager position available in Western Cape, Western Cape. This job position was posted by iStaff (Pty) Ltd. The job has been posted as a char8000 ad on 2025-03-17 at 01:06:41 in the Tourism Hospitality category
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